Junior Data Analyst

The role requires a highly motivated and organised person with a genuine interest in data analysis and healthcare; someone who is detail-orientated; is adaptable and has strong interpersonal skills. It also requires excellent interpersonal and communication skills.

Key responsibilities include:

• Assisted with collecting, cleaning, and maintaining care service data to support operational reporting and compliance monitoring.
• Produced weekly and monthly reports on care hours, client visits, missed calls, and staff performance using Excel and internal systems.
• Supported the analysis of KPIs such as visit punctuality, care package utilisation, and safeguarding incidents to identify trends and improvement areas.
• Worked closely with care coordinators and management teams to ensure accurate data entry and reporting across domiciliary care operations.
• Helped monitor CQC-related performance metrics and maintained data accuracy to support audits and inspections.
• Created dashboards and visual summaries to present operational insights to managers and stakeholders.
• Performed data validation and quality checks to improve reporting reliability and reduce inconsistencies.
• Assisted in analysing workforce data including rota coverage, staffing levels, and overtime trends.
• Used Excel functions such as Pivot Tables, VLOOKUP/XLOOKUP, and charts to support business reporting and decision-making.
• Maintained confidentiality and handled sensitive client and staff information in line with GDPR and company policies.

Experience

Essential

• Educated to degree level in relevant subject or equivalent level of experience of working at a similar level in a specialist area.
• Commitment to continuing professional development.
• Previous experience working with Microsoft Office
• Advanced Excel knowledge
• Well-developed interpersonal and oral/written communication skills.
• Able to communicate complex administrative information to a variety of stakeholders.
• Able to maintain effective working relationships at all levels and with staff in other offices.

Desirable

• System One
• SQL
• Power Automate and Power BI

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.