Compliance Officer

Compliance Officer

The Compliance Team | Squared Homes

Contract: 12 Month – Fixed Term Contract

Salary: £27,500

Hours: 37 hours per week (Monday to Friday) 

Location: Luton (agile working across our supported housing properties)

A company vehicle will be provided for business use only

About Squared

Squared is a not-for-profit housing association supporting communities across Luton and South Bedfordshire since 1962. We are a welcoming, inclusive organisation where people feel valued, supported and empowered to make a real difference.

Our Benefits

• 33 days annual leave (including bank holidays), increasing with service (up to 38 days)
• Option to buy or sell up to 5 days leave
• Free Health Cashplan (after probation)
• Canada Life WeCare Employee Assistance Programme
• Pension scheme (Squared contributes 1.33% of employee contribution up to 8%)
• Life Assurance
• Personal Accident Cover
• Staff benefits portal with shopping discounts
• Essential Car User Allowance (in addition to mileage payments)
• Flexible, supportive working approach

About The Compliance Team

The Compliance team plays a vital role in ensuring that Squared meets its statutory and regulatory responsibilities across its homes, hostels and office premises. The team works collaboratively across the organisation and with approved contractors to maintain safe homes, reliable compliance records and effective oversight of all compliance workstreams.

The service is uniquely placed and involves working across departments and functions on a wide variety of diverse activities and initiatives.

About the Role

You will support the effective delivery of Squared’s property compliance and health and safety responsibilities. This includes completing scheduled in-house checks and inspections, maintaining accurate records, coordinating contractor activity and supporting the timely resolution of compliance actions across Squared’s properties.

You will work closely with the Compliance and Health & Safety Partner, colleagues and contractors to monitor performance, improve processes and provide a safe, compliant and customer-focused service.

You’ll enjoy seeing the difference your work will make to our customers in their homes.

These are some of the things you will be responsible for in your role:

1. Carry out scheduled emergency lighting, fire and smoke alarm testing as required, ensuring results are accurately recorded for audit and assurance purposes..
2. Carry out periodic health and safety inspections across Squared properties and report any concerns or required actions.
3. Work closely with the Compliance and Health & Safety Partner to support ongoing compliance across all relevant workstreams.
4. Review fire risk assessments, log and coordinate resulting actions, and monitor progress through to completion in line with the FRA Management Process.
5. Review compliance certification, inspection reports and survey findings, identify and coordinate remedial actions, monitor progress and escalate compliance concerns as required.
6. Maintain accurate and up-to-date compliance records and supporting evidence, ensuring a clear audit trail for monitoring and assurance purposes.
7. Liaise with managers and relevant fire safety contractors to ensure faults, false alarms and remedial works are addressed and servicing requirements are completed.
8. Prepare and provide training and guidance to staff and residents on building fire emergency plans and evacuation arrangements.
9. Undertake PAT testing across Squared properties, including offices, and accurately record results for audit purposes.
10. Carry out regular site audits and inspections to confirm that procedures are followed and that buildings and fire safety equipment are appropriately maintained.
11. Undertake required legionella monitoring and testing in communal buildings and accurately record the results.
12. Carry out annual asbestos condition checks in communal areas and record supporting photographs and findings on Squared’s systems.
13. Organise and implement fire evacuation drills in conjunction with relevant managers.
14. Ensure all work is undertaken in accordance with relevant health and safety legislation, internal policies and safe systems of work.
15. Attend emergency situations outside normal working hours where required.
16. Support the Compliance team in delivering its statutory, regulatory and internal compliance responsibilities.
17. Act as a key point of contact for contractors, maintaining effective communication and following up on appointments, documentation, remedial works and outstanding actions.
18. Coordinate compliance inspections and surveys, including arranging contractor access with residents, colleagues and property contacts and following up failed or missed appointments.
19. Monitor all compliance workstreams regularly and escalate concerns promptly, including contractor non-performance, repeated no-access cases, overdue works, incomplete certification, poor-quality information and other risks to compliance.
20. Carry out compliance surveys and due-diligence checks for new properties being considered for sign-up, identifying any gaps, required works or evidence needed to provide assurance before occupation or management.
21. Attend and contribute to weekly Compliance team meetings, providing clear updates on workstreams, risks, contractor performance and outstanding actions.
22. Maintain up-to-date knowledge by participating in relevant training and continuing professional development.
23. Understand and follow Squared’s policies and procedures at all times, including Health and Safety, Fairness and Lone Working.

You may be asked to achieve additional objectives and tasks in order to respond to the needs of the developing service, as part of your own personal development or as the role evolves.  About You

We’re looking for someone who is:

You will play an important role as Squared develops and grows. We are looking for a proactive, organised and customer-focused individual who takes ownership, communicates clearly and is committed to delivering safe and compliant homes and services.

You will be approachable and supportive while remaining confident in challenging poor practice and escalating concerns. You will work effectively as part of a team and independently when required.

You will be committed to getting the job done accurately, safely and on time.

Essential

• Must have a UK manual driving license with less than 6 points.
• Educated to GCSE/Level 2 standard in English and Mathematics, or equivalent.
• NVQ Level 2 or equivalent in Construction Award or a similar building maintenance qualification.
• Health and Safety at Work qualification.
• Experience working within property compliance, facilities management or maintenance environments.
• Understanding of landlord compliance responsibilities and statutory compliance requirements.
• Experience carrying out inspections, audits or compliance checks.
• Experience coordinating contractors, inspections and access arrangements.
• Knowledge of relevant health and safety legislation and compliance obligations.
• Ability to identify, investigate and escalate compliance risks and concerns.
• Strong organisational, record-keeping and communication skills, with good IT skills and proficiency in Microsoft Word and Excel.

Desirable / Added Value

• HNC/HND in Building or equivalent qualification.
• Professional qualification such as CIOB.
• Emergency First Aid at Work qualification.
• Qualification in Health and Safety, such as IOSH or NEBOSH.
• Qualification in asbestos, water, electrical, gas or fire safety.
• Experience working within social housing.
• Experience of contractor liaison, compliance monitoring and coordinating inspections, surveys and access arrangements.
• Knowledge of fire safety, water hygiene, asbestos, electrical or gas compliance.
• Experience using compliance management systems and reporting tools.
• Experience delivering training or awareness sessions, supporting audits or regulatory inspections.

What Will Make You Stand Out

You’ll stand out if you have practical experience in property compliance, building maintenance or health and safety, particularly within social housing, alongside a good understanding of fire safety, asbestos, legionella or other statutory compliance requirements. Experience coordinating contractors, carrying out inspections, managing remedial actions and maintaining accurate compliance records would be a real advantage. We’re also looking for someone who takes ownership, confidently challenges poor practice, spots potential risks before they escalate and is passionate about ensuring our customers live in safe, well-maintained homes.

Why Work With Us?

At Squared, you’ll be part of a values-driven organisation where your work has genuine impact.

If you’re looking for a role where you can make a difference, develop your skills and work within a supportive and forward-thinking team, we’d love to hear from you.

Timeline of Events

Applications will close on Sunday 25th October with interviews to be held between 29th and 30th October 2026.