Senior Event Operations Manager

We’re looking for a Senior Event Operations Manager to join our growing events team. This is a hands‑on, client‑facing role working closely with Sales and Events teams to plan, organise and deliver exceptional, high‑end events across a range of prestigious venues.

The Role
You’ll take ownership of the operational delivery of events, leading both front‑ and back‑of‑house teams to ensure every event runs seamlessly, meets client expectations and complies with venue and safety requirements. Senior candidates will take a lead on larger, more complex events and support the development of junior managers.

Key Responsibilities
Plan, organise and deliver all operational aspects of events in collaboration with Sales and Events teams
Lead FOH and BOH teams on event days, ensuring consistently high service standards
Produce and communicate clear, accurate event notes, service plans and timings
Manage service flow during events, including sending and receiving during dinners
Prepare and oversee RAMS and H&S documentation
Liaise with venues, suppliers and clients, acting as a key point of contact
Order and manage hired equipment and beverages, supporting cost control and profitability
Attend site visits and tastings to identify operational requirements
Support staffing recruitment, training and onboarding
Senior role: mentor junior managers, assist with manager allocations, and contribute to wider operational and efficiency projects

About You
Proven experience in event or hospitality operations (level matched to role)
Confident leading teams and managing live events under pressure
Organised, detail‑driven and an excellent communicator
Comfortable working directly with clients and venues
Passionate about delivering exceptional guest experiences

Why Join Us?
Competitive salary up to £45k DOE plus overtime
Opportunity to work on exciting, high‑profile events
Career development opportunities across the wider group, including major contracts

If you’re an experienced event operator looking to step up – or a seasoned manager ready for your next challenge – we’d love to hear from you.