Operations Manager – Edinburgh Milestone

Location:  Oxgangs, Edinburgh

Salary: £38,324 – £41,305 per annum (£19.65 – £21.18 p/h equivalent)

Full Time – Permanent

We are Penumbra Mental Health, a pioneering charity providing dedicated services for people with mild to serious and enduring mental ill health.

We support people on their journey to better mental health, by working with each person to find their own way forward. The power of people’s lived experience enables us to deliver pioneering services which transform lives.

We have an exciting and rare opportunity Join our Milestone ARBD Service, an innovative, award-winning service that’s transforming the lives of vulnerable individuals every single day and revolutionising the way we support people with complex needs. Leading our dedicated and passionate team, you’ll be able to see the direct impact of your work and know that what you do really does make a difference.

As our Operations Manager, you’ll be at the heart of this groundbreaking service, ensuring our values of compassion, courage, curiosity and collaboration are fully embedded in everything we do. You’ll lead the charge in:

• Developing and enhancing person-centred services that empower our residents to live more independently.
• Collaborating with our incredible multidisciplinary team and our partners in health, social care, and voluntary sectors to deliver the best outcomes for our residents.
• Overcoming operational challenges with creative solutions that enhance service delivery.
• Ensuring that our work continues to be safe, effective, and fully aligned with regulatory requirements.

But most importantly—you’ll be inspiring others and shaping the future of how we support those with mental health challenges.

At Penumbra, we don’t just want you to succeed—we want you to grow and thrive. As an Operations Manager, you’ll be given access to continuous learning, formal and informal training, and plenty of opportunities to take on new challenges and develop your career. We’re committed to your professional development, so you’ll always be equipped with the tools and skills you need to excel.

💼 What We Offer:

• A dynamic, supportive work environment where you’ll feel empowered to succeed.
• Competitive salary and a range of fantastic employee benefits.
• Ongoing career development and training opportunities.
• A chance to be part of something groundbreaking—a service that’s changing lives and winning national awards.
• A team that genuinely cares about you and your wellbeing.

🙌 Ready to Inspire and Be Inspired?

If you’re ready to take on a leadership role in a truly innovative service and work with an extraordinary team, then we want to hear from you!

At Penumbra, we believe in creating positive change, and we’re looking for someone who shares that passion. If you’re ready to help shape the future of mental health care, then please apply and join us on this incredible journey!

For more information, including full job description and application/interview guidance, please download our recruitment pack. If you are having issues with viewing this or downloading this please contact recruitment@penumbra.org.uk.

When you go through the application process you will be asked to upload a CV. All applicants must also complete the screening questions which should be emailed to you afterwards. If you do not complete the screening questions your application may not be considered.

Please note that unfortunately we cannot offer visa sponsorship. We can only accept applications from applicants who currently have the legal right to work in the UK, or applicants who have already have an application in progress to obtain the legal right to work in the UK.

Updates and responses to applications will come from our recruitment system. These emails may go into your spam inbox so please check frequently for any updates on your application.

Penumbra is committed to supporting candidates with disabilities, neurodiverse candidates, and candidates with mental health conditions throughout the recruitment process. We will make any reasonable adjustments required to ensure a fair and inclusive process for all. If you think you require reasonable adjustments, please don’t hesitate to contact us at recruitment@penumbra.org.uk.