Business Relationship Manager (Bridge Lending)

Birmingham, WestMidlands B1, United Kingdom • Full-time

Role Type

On-site • Permanent • Full-time • Entry Level

Description

About Lending Bridge

Lending Bridge provides fast, practical bridging finance for buy-to-let and commercial property transactions. We work closely with borrowers, brokers and professional introducers to understand each funding requirement and deliver a clear, efficient service from enquiry through to completion.

Role Purpose

The Business Relationship Manager is a commercially focused sales and relationship role. You will originate suitable lending opportunities, develop productive broker and client relationships and help progress loans through the business. The role combines business development with disciplined case management, clear communication and an understanding of property-backed lending risk.

Key Responsibilities

Business Development and Loan Origination

• Generate new business through brokers, introducers, property investors, developers and other professional contacts.

• Build and maintain a healthy pipeline of suitable bridging finance enquiries and completed loans.

• Identify opportunities that fit Lending Bridge’s lending criteria and commercial objectives.

• Promote Lending Bridge in the market through proactive relationship building, meetings, networking and relevant industry events.

• Take ownership of agreed sales activity, pipeline reporting and monthly origination targets.

Broker and Client Relationships

• Develop trusted, long-term relationships with new and existing brokers, borrowers and introducers.

• Understand each client’s funding requirement, property transaction, proposed exit strategy and timescale.

• Explain Lending Bridge’s products and process clearly and propose suitable solutions within the company’s lending criteria.

• Maintain regular, professional communication with clients and introducers throughout active cases.

• Represent the company professionally during office, site and client-facing meetings.

Loan Progression and Internal Coordination

• Gather the information and documents required to assess and progress loan applications.

• Work collaboratively with underwriting, risk, legal, valuation and completion colleagues so suitable cases move forward efficiently.

• Monitor active loans, identify delays or missing information and follow up promptly with the relevant parties.

• Support a smooth handover from initial enquiry through approval, legal due diligence, completion and ongoing relationship management.

• Escalate material issues, changes or risks to the appropriate internal decision-maker without delay.

Skills and Experience

• At least three years’ experience in sales and three years’ experience in account or relationship management.

• At least one year’s experience in property, real estate, property finance or a closely related field.

• A demonstrable record of generating new business and meeting commercial targets.

• Strong communication, negotiation and customer service skills, including with senior stakeholders.

• Ability to understand financial information, identify key risks and present a clear commercial rationale.

• Organised, proactive and able to manage several live opportunities.

• Comfortable working collaboratively across sales, underwriting, risk, legal and operational teams.

• Proficiency in Microsoft Office and CRM systems.

• A-level or equivalent education is preferred; relevant finance or accountancy qualifications are advantageous.