Staff Nurse – Outpatient Care

Staff Nurse – Outpatient Care (Therapy & Wellbeing Centre, Katharine House Hospice, Stafford)

Job Type:                                            Permanent, Part-time

Location:                                           Katharine House Hospice, Stafford

Salary:                                                 £21,054.60 – £24,115.20 (Actual)

                                                                £35,091.00 – £41,192.00 (Full time equivalent)

Hours:                                                22.5 hours per week

Closing date:                                   23rd October 2026, however this may close earlier, subject to response rate

Telephone Interview date:       4th November 2026

Face to face interview date:   11th November 2026

Are you an experienced Staff Nurse who loves building relationships with patients and families, and wants the time and space to provide truly holistic care?

Katharine House Hospice is looking for a committed and compassionate Staff Nurse to join our Outpatient Care / Therapy & Wellbeing / Day Services team, with a particular interest in supporting people living with palliative conditions.

About us

Katharine House Hospice offer the best care so that people in our community, affected by progressive illnesses, can live their lives to the full.

The out-patient unit at Katharine House Hospice is a specialist palliative care unit supporting adults with life-limiting illness.

We value people – so much so, it’s one of our three key values as a charity.

We focus on delivering high quality care and can give the time needed to provide the best experience for our patients and their families.

We provide ongoing support with opportunities for professional development. We are also able to provide access to the NHS pension scheme if you are currently an existing member.

The Role

Working as part of a small, friendly multidisciplinary team, you’ll provide excellent palliative and supportive care – helping people to manage symptoms, maintain independence and quality of life, and feel truly seen and heard.

If you’re an NMC-registered nurse (min. 6 months’ experience), this role offers the clinical standards and MDT working you’ll recognise from the NHS – with the added benefits of more time with patients, a truly holistic approach and a strong sense of team and community.

We know the NHS Pension matters: under NHS Pension Scheme rules you can continue NHS Pension membership.

What feels different – and special – about working in a hospice charity

Please note, an enhanced DBS clearance will be required for this role.

At the same time, many colleagues tell us that joining a hospice charity has been a positive change in how they can nurse:

• More time with patients and families, with an emphasis on listening, support and continuity.
• A truly holistic approach – physical, psychological, social and spiritual needs.
• A strong sense of community and team, where everyone knows your name.
• Opportunities for autonomy and development, using and growing your skills in palliative and supportive care.
• A more predictable work–life balance, with a core pattern of mainly Monday–Friday working.

You’ll work a rotational shift pattern, mainly Monday to Friday, as we develop our outpatient and potential weekend offer. We’re open to discussing flexible working arrangements that meet the needs of both the service and the successful candidate.

About You

You will:

• Be a Registered Nurse (NMC) with current registration.
• Be educated to degree level (or equivalent) desirable but not essential
• Have at least 6 months’ post-registration experience (more is welcome).
• Have a genuine interest in palliative and supportive care, particularly for people living with organ failure and complex long-term conditions.
• Be a team player who enjoys MDT working, but is also confident to work with a degree of autonomy.
• Be committed to compassionate, person-centred care and upholding hospice values.

Previous hospice or palliative care experience is welcome but not essential – we will support you to develop specialist skills and confidence in this area.

What we offer

In return, you’ll join a warm, supportive and values-led organisation, with:

• A competitive salary and access to relevant pension arrangements (including potential continuation of NHS Pension membership where eligible, in line with scheme rules).
• Ongoing professional development, including learning opportunities in palliative and end-of-life care.
• Clinical supervision and reflective practice to support your wellbeing.
• A strong focus on staff wellbeing and supportive leadership.
• Potential for flexible working, by agreement.

Additionally, we offer:

• Annual leave

33 days per annum, which includes bank holidays (pro rata for part time), increasing after 5 and 10 years’ service.

• Pension scheme

We match contributions up to 7% to Aegon pension scheme.  If you’re currently contributing to the NHS pension scheme you can continue to do so.

• Death in service benefit

Reassurance should the worst happen. 2 x salary to your family.

• Employee Assistance Programme 

Providing support for your wellbeing.

• Training and development opportunities 

Continuous learning and professional growth.

• Occupational sick pay 

Support during times of illness.

• Healthcare cash benefit plan 

Contributory plan to help cover health-related expenses.

• Free on-site parking
• Free uniform and PPE

Come join us to spend more clinical time with patients and families delivering excellent care.

Interested?

We’d love to show you what makes Katharine House Hospice such a special place to work.

For an informal conversation or to arrange a visit to the Therapy & Wellbeing Centre, please contact: Nicola Dale Deputy Outpatient Lead on 01785 254645 or email Ndale@khhospice.org.uk or Cathy Browning ANP/Outpatient Lead on cbrowning@khhospice.org.uk

How to apply:

Submit a CV via indeed.

Please note we are unable to provide sponsorship at this time.

The closing date is 23rd October 2026, however we may close this advert earlier, subject to response rates. 

If you require any reasonable adjustment to participate in this process, please do not hesitate to contact HR on the number above. 

Please note that applications will be shortlisted on an ongoing basis and this vacancy may be closed early if the positions are filled.

Internal applicants should apply via an expression of interest outlining the reasons for your interest and detailing any relevant experience.

Job Description

Mission

“We help local adults with complex, progressive illnesses from diagnosis to the end of life through free, high quality, specialist palliative care, advice and guidance, and we support those close to them.”

Purpose and impact

The purpose of the Outpatient care team within the T&WC is to provide specialist palliative care provision to adult patients, their carers and friends within the palliative care philosophy framework identified by the World Health Organisation. The post holder will support the Outpatient Lead/ Deputy with the leadership and the operational management of the Outpatient care team.

Part of the team

To ensure that patients and families receive outstanding and safe care whilst attending the centre.

To ensure that the Nursing and the Care team work in an effective and efficient way and be able to identify situations that require senior intervention or escalation as needed.

The post holder will have responsibility for development and maintaining competence in the skills required to work in specialist palliative care.

They will play a part in continuing to develop and maintain clinical standards ensuring that Katharine House Hospice meets local and national standards for providing Specialist Palliative Care.

Function and Responsibilities

Specific Objectives

1. To ensure our patients and their families receive an outstanding, caring service, professionally delivered within a safe environment.
2. When able to do so and deemed proficient to take the lead for the shift on a rota basis.
3. Provide leadership, development, and guidance to Junior Outpatient staff, Health Care Assistants, Volunteers and Students ensuring safe and effective care is provided.
4. Along with the Senior Staff ensure appropriate risk assessments and plans of care are in place for all patients and families attending the Centre.
5. To ensure that the assessment and discharge of patients is safe and effective and transfer documentation is of an agreed standard.
6. Provide a level of care in line with NMC Guidelines.
7. Maintain a safe, clean clinical environment and identify any risks to patients, families, or staff.

Summary

The post-holder will form part of a team comprising of Outpatient Lead, Outpatient Deputy Lead, Staff Nurses, Health Care Assistants and Volunteers who will be responsible for the delivery of high quality, patient-centred, holistic care to patients, carers, and their families attending the T&WC .  

The post holder will ensure they comply with Katharine House policies and procedures.

Core Responsibilities

To meet the above broad objectives, the post holder will have responsibilities in four main areas of work as follows:

• Clinical
• Managerial
• Education
• Personnel

Key Area – Responsibilities & Outputs

Clinical

• To work clinically in practice to ensure a professional and patient focused approach is evident, whilst developing and demonstrating a range of skills and knowledge related to Palliative Care Nursing.
• To manage own patient case within Outpatients and provide clinical face to face appointments and telephone support.
• Support the team in the delivery of a Triage service for incoming referrals to the Outpatients and Palliative Care Nurse Specialist teams.
• Develop clinical practice and act as a mentor to junior members of staff, Healthcare Support Workers, Volunteers and Students.
• Ensure relevant documentation is maintained on all patients according to identified policies and procedures, Nursing and Midwifery Council.
• Monitor your own clinical practice and provide evidence-based nursing care within the centre whilst developing competence in the role.
• Ensure that clinical protocols, guidelines, and procedures are adhered to and take part in ensuring that they are regularly updated.
• Ensure that the clinical practice of other members of the nursing team is safe, sound and evidence based. Be responsible for raising any concerns and be able to identify remedial/supportive action to improve the clinical performance of a staff member when needed.
• Participate in the provision of education sessions/programmes to patients and their carers
• Act as role model for all staff within the T&WC, providing professional nursing care when looking after patients and families.
• Continue to develop and demonstrate knowledge around pharmacological and non-pharmacological management of symptoms such as pain.
• Develop and understanding and ensure that Safeguarding and Mental Capacity Policies and Guideline are adhered to and report concerns to senior staff.

Managerial

• When able to lead a shift take responsibility for staffing levels ensuring that T&WC is safe and report any concerns.
• Be aware of the resource needed to provide care for patients and carers, having due regard for the skill mix available and the dependency score of patients. Report concerns to the Senior Staff Nurse, as necessary.
• To take part in clinical audit working within an agreed quality assurance framework to monitor standards of care within the T&WC and across KHH.
• Use and continuously assess the appropriateness of clinical documentation and the clinical database within the Centre.
• Take responsibility for reporting critical information or exception reports to the Senior Staff Nurse.
• Contribute to the prompt investigation of complaints and adverse comments ensuring they are escalated in a timely manner.
• Participate in Katharine House Hospice meetings as required.

Education

• Take part in an annual appraisal and ensure own education and training needs are identified to achieve KHH agreed competencies.
• Contribute to and maintain a learning environment for all levels of staff and visitors to the unit, including meeting University requirements as a suitable placement area for students.
• Participate in the provision of formal and informal education to Katharine House Hospice staff, external staff, and visitors.
• Participate in the provision of education sessions/programmes to patients and their carers
• Take responsibility to ensure that mandatory training requirements are met.

Personnel

• Play a part in reducing/avoiding stress within the team and being a role model for the values of KHH.
• Be proactive in your own personal and professional development and that of the nursing and care team.
• Attend statutory/mandatory updates.
• Participate in clinical supervision according to Hospice policy.
• Work within the guidelines laid down by the Nursing and Midwifery Council’s Code of Professional Conduct
• Maintain current registration with the Nursing and Midwifery Council
• Work within Health and Safety guidelines prepared by the Hospice.

Personal Development

Katharine House will support the continuous development of the post holder who is expected to be proactive in ensuring their own clinical supervision and identifying their own developmental needs.

Competencies

Can meet/work towards achieving the competencies as identified in the Katharine House Hospice competency document.

Job Revision

This job description is not exhaustive, and the employee may be asked to undertake other duties commensurate with the role. This job description is subject to periodic revision following discussions with the post holder.

Infection Prevention and Control

In accordance with the Health and Social Care Act 2012, the post holder will actively participate in the prevention and control of infection within the capacity of their role.  The Act requires the post holder to attend infection prevention and control training on induction and at regular updates and to take responsibility for the practical application of the training in the course of their work.  Infection prevention and control must be included in any personal development plan or appraisal.

Health and Safety

All employees have a responsibility to abide by the safety practices and codes authorised by Katharine House Hospice. They have an equal responsibility with management for maintaining safe working practices.

Smoking

The hospice has a no smoking policy. All hospice premises are considered No Smoking Zones. Staff are not allowed to smoke when wearing Katharine House Hospice Uniform.

Confidentiality

Patient and/or staff information is confidential. It is a condition of Katharine House Hospice employment that you will not use or disclose any confidential information obtained in the course of your duty

Accuracy of Data

The accuracy of Service User information is paramount regardless of its format (hard copy or electronic).  All staff collecting and processing sensitive client information should be suitably trained to do so.  All such data should be monitored for accuracy and reconciled between the user record and data held on systems that support the provision of care, any errors or omissions should be identified and corrected.  Such activity should be undertaken under the guidance of the Director of Care.

This post requires the individual to consent to an enhanced disclosure by the Disclosure and Barring Service

General Induction Requirements

To attend an Induction Training Course held at the Hospice.

Post Holder Specific Training Requirements.

To attend any training courses relating to the development of this position.

To attend all statutory training.

To wear all statutory PPE.

PERSON SPECIFICATION – Staff Nurse Outpatient Care

Qualifications

• Registered Nurse/RMN on the NMC Register. – Essential
• Diploma or Degree in Nursing – Essential
• Mentorship Module completed – Desirable
• Post Registration study relevant to Palliative and end of Life Care. – Desirable

Experience

• Has extensive experience in providing Palliative or End of Life care gained through clinical practice. – Essential
• Qualified 6 months + – Desirable
• Has evidence of Post Registration CPD relating to Palliative and End of Life Care – Desirable

Skills and Attributes

• Team player and able to delegate tasks to staff. – Essential
• Demonstrates leadership and can motivate staff and act as a role model. – Desirable
• Can safely and efficiently lead a shift taking responsibility for off duty and cover. – Desirable
• Demonstrates a non-judgemental and empathic approach. – Essential
• A reflective practitioner who takes part in supervision. – Essential
• Demonstrates safe practice and can identify areas of unsafe practice and can deal with these reporting appropriately. – Essential
• Ensures that they remain competent themselves and take responsibility for the competence of junior staff. – Essential
• Has obtained Advanced communication skills training and can demonstrate this skill. – Desirable
• Use initiative to problem solve and be a solution focused member of the team. – Essential
• Will teach all members of the team and other colleagues within the MDT. – Desirable
• Acts as a mentor for all staff providing support and supervision. – Essential
• Keeps contemporaneous records in line with the NMC standards. – Essential
• Identifies topics for and initiates audit to ensure excellent standards of care can be demonstrated. – Essential

Knowledge

• Can assess, plan, implement and evaluate holistic care including pain and symptom control. – Essential
• Uses a range of assessment tools available to aid with assessment. – Essential
• Can identify the deteriorating patient using quantifiable tools such as the Prognostic Indicator Guidelines, or Karnofsky score. – Desirable
• Has completed advanced communication skills training and is able to deal with difficult situations such as breaking bad news within recognised boundaries – Desirable
• Has extensive knowledge of the medications used in palliative care and can administer these safely. – Desirable
• Can recognise palliative emergencies and is able to manage these in a calm and considered way. – Desirable
• Has a good understanding of grief and bereavement and is able to support patients and carers. – Desirable

Other

• Demonstrates initiative. – Essential
• Resilience – Essential
• Flexibility – Essential
• Self-motivated – Essential
• Able to work all shifts across 7 days. – Essential
• Can use resources effectively and efficiently. – Essential
• Maintains a safe environment for staff and patients. – Essential
• Ensures infection prevention measures are maintained. – Essential