Voids Scheduler

Who We Are:

Cardo Group is a trusted provider of building maintenance, refurbishment, and retrofit services for social housing and public sector buildings across the UK. With nationwide coverage and skilled local teams, we deliver a reliable end-to-end service that ensures homes and public spaces are safe, sustainable, and well-maintained.

We specialise in responsive repairs and voids, planned maintenance, energy-efficiency upgrades, compliance works, and major improvement programmes. Our approach combines quality workmanship, strong resident communication, and efficient project delivery to achieve the best outcomes for customers and communities.

Driven by ambitious growth plans, we continue to expand our capabilities and adapt to the evolving needs of our clients. Our reputation is built on consistent service delivery, trusted partnerships, and a commitment to doing things the right way. As we grow, so do the opportunities – for our people, our clients, and the communities we support.

Cardo Group is becoming one of the UK’s most forward-thinking maintenance and retrofit providers

Role Overview:

We are currently recruiting for a Voids Scheduler to support the delivery of void property works across our social housing sector in the Gloucester / Hereford areas. The local office is based in Gloucester.

The role focuses on the effective scheduling and coordination of void property repairs, ensuring operatives are organised efficiently to minimise turnaround times and ensure properties are returned to a lettable standard within agreed timescales.

Responsibilities:

• Plan, schedule and allocate void property works, ensuring all required repairs and maintenance are completed within target turnaround times.
• Coordinate operatives, ensuring labour, materials and resources are available to progress works efficiently.
• Monitor the progress of void properties throughout the refurbishment process, identifying potential delays and escalating issues where necessary.
• Liaise with housing teams, surveyors and other internal departments to ensure works are prioritised and completed in line with requirements.
• Arrange and coordinate property inspections, work stages and follow-on trades to ensure a smooth and efficient workflow.
• Maintain accurate records of void properties, work orders, schedules, contractor activity and completion dates.
• Monitor void turnaround times and performance against agreed KPIs, identifying opportunities to improve efficiency and reduce delays.
• Ensure properties are progressed through each stage of the void process, helping to minimise rent loss and achieve timely re-letting.
• Respond to changing priorities and urgent requirements, reallocating resources where necessary to maintain service delivery.
• Provide regular updates on the progress of void works and communicate effectively with relevant stakeholders.

You will need:

• Experience in scheduling, planning, coordination or contract administration, ideally within social housing, construction or property repairs and maintenance.
• An understanding of void property processes, refurbishment works and the importance of achieving turnaround targets.
• Experience coordinating contractors, subcontractors or multi-trade operatives across multiple properties.
• Strong organisational skills with the ability to manage a high-volume workload and prioritise competing deadlines.
• Confident communication skills, with the ability to liaise effectively with contractors, surveyors, housing teams and internal stakeholders.
• Proficient IT skills, including Microsoft Office and job management/scheduling software.
• Ability to monitor performance data, track KPIs and produce accurate operational updates.
• Strong problem-solving skills, with the ability to identify scheduling issues, manage changing priorities and work effectively in a fast-paced environment.
• A proactive and organised approach, with a strong focus on efficiency, quality and minimising void turnaround times.

We will provide:

• Excellent Development and Progression Opportunities
• 25 Days Holiday, Plus Bank Holidays
• Range Of Salary Sacrifice Schemes [Holiday Purchase, EV Schemes, AVC Pension Contributions]
• Life Assurance Cover
• Wellbeing Resources and Counselling Services
• Retail & Lifestyle Discount Platform
• Enhanced Family Leave Provisions
• Recognition Initiatives and Awards

Please note all our roles are subject to Background, Identity & Security checks before commencement of employment.

Why Join Cardo Group?

We are committed to creating a workplace where everyone feels valued, respected, and empowered to succeed. Diverse perspectives strengthen our business, drive innovation, and help us better serve the communities we work with.

Our commitment to Equity, Diversity, and Inclusion is rooted in our core values:

• Teamwork – We collaborate, support one another, and achieve more together.
• Integrity – We act with honesty, fairness, and transparency in everything we do.
• Excellence – We set high standards and deliver quality for our people and our customers.
• Respect – We value every individual and create a space where all voices are heard.

We ensure fair opportunities, embrace diverse backgrounds and experiences, and foster a culture where everyone truly belongs.

Join us on our ambitious, exciting, and inclusive journey.

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