Fleet Maintenance Team Leader

Cardiff, Wales CF1, United Kingdom • Full-time

Role Type

On-site • Permanent • Full-time • Associate

Description

Who Are We:

Cardo Group is a trusted provider of building maintenance, refurbishment, and retrofit services for social housing and public sector buildings across the UK. With nationwide coverage and skilled local teams, we deliver a reliable end-to-end service that ensures homes and public spaces are safe, sustainable, and well-maintained.

We specialise in responsive repairs and voids, planned maintenance, energy-efficiency upgrades, compliance works, and major improvement programmes. Our approach combines quality workmanship, strong resident communication, and efficient project delivery to achieve the best outcomes for customers and communities.

Driven by ambitious growth plans, we continue to expand our capabilities and adapt to the evolving needs of our clients. Our reputation is built on consistent service delivery, trusted partnerships, and a commitment to doing things the right way. As we grow, so do the opportunities – for our people, our clients, and the communities we support.

Cardo Group is becoming one of the UK’s most forward-thinking maintenance and retrofit providers. Do you want to be part of something great?

Role Overview:

Lead the day-to-day fleet maintenance and hire operation for approximately 500 vehicles. The role will manage workloads, support the coordinators, control complex vehicle-off-road cases, oversee repair costs, and ensure drivers, line managers, and planners receive clear updates.

Responsibilities:

  • Allocate work across the team according to urgency, safety risk, and operational impact.
  • Maintain effective telephone and inbox coverage and ensure urgent defects are escalated promptly.
  • Ensure servicing, MOTs, inspections, and planned maintenance are booked and completed on time.
  • Review repair estimates, authorise work within agreed limits, and escalate exceptions to the Regional Fleet Manager.
  • Control complex vehicle-off-road cases by chasing diagnoses, parts, approvals, and realistic completion dates.
  • Oversee replacement hires, extensions, costs, and off-hire activity.
  • Manage the performance of garages, maintenance networks, hire providers, and recovery suppliers.
  • Ensure drivers, line managers, and planners receive accurate booking information and progress updates.
  • Maintain accurate records and report on calls, bookings, overdue maintenance, VOR time, hire use, cost, and supplier performance.
  • Coach the team, review work quality, and provide operational cover when required.

Key Skills & Qualifications:

  • Experience leading a fleet maintenance, vehicle repair, transport, hire, service, or coordination team.
  • Good knowledge of light commercial vehicle maintenance, servicing, MOT requirements, defects, and repair processes.
  • Experience reviewing estimates, controlling costs, and challenging suppliers.
  • Strong leadership, organisation, and decision-making skills.
  • Clear written and verbal communication skills.
  • Good IT skills, including Microsoft Office and fleet or maintenance systems.

We Will Provide:

  • Competitive salary
  • Excellent development and progression opportunities
  • 25 days holiday, plus bank holidays
  • Range of Salary Sacrifice Schemes [holiday purchase, EV schemes, AVC Pension contributions]
  • Life Assurance cover
  • Wellbeing Resources and Counselling services
  • Retail & Lifestyle Discount Platform
  • Enhanced Family Leave Provisions
  • Recognition initiatives and awards
  • Occupational Sick Pay

Why Join Cardo Group?

We are committed to creating a workplace where everyone feels valued, respected, and empowered to succeed. Diverse perspectives strengthen our business, drive innovation, and help us better serve the communities we work with.

Our commitment to Equity, Diversity, and Inclusion is rooted in our core values:

  • Teamwork – We collaborate, support one another, and achieve more together.
  • Integrity – We act with honesty, fairness, and transparency in everything we do.
  • Excellence – We set high standards and deliver quality for our people and our customers.
  • Respect – We value every individual and create a space where all voices are heard.

We ensure fair opportunities, embrace diverse backgrounds and experiences, and foster a culture where everyone truly belongs. Join us on our ambitious, exciting, and inclusive journey.