Who Are We?

Cardo Group is a trusted provider of building maintenance, refurbishment, and retrofit services for social housing and public sector buildings across the UK. With nationwide coverage and skilled local teams, we deliver reliable end-to-end services that ensure homes and public spaces are safe, sustainable, and well-maintained.

We specialise in responsive repairs and voids, planned maintenance, energy-efficiency upgrades, compliance works, and major improvement programmes. Our approach combines quality workmanship, strong resident communication, and efficient project delivery to achieve the best outcomes for customers and communities.

Driven by ambitious growth plans, we continue to expand our capabilities and adapt to the evolving needs of our clients. Our reputation is built on consistent service delivery, trusted partnerships, and a commitment to doing things the right way.

As we grow, so do the opportunities – for our people, our clients, and the communities we support.

The Role

We are looking for an experienced Damp & Mould Supervisor to oversee the delivery of damp, mould and condensation inspection and remedial activities across our social housing properties.

You will be responsible for supervising a team, coordinating workloads, reviewing inspections and reports, and ensuring that appropriate remedial solutions are identified and delivered to a high standard.

Working closely with residents, housing teams, contractors and internal stakeholders, you will help ensure that damp and mould cases are managed effectively, promptly and in accordance with relevant legislation, including HHSRS and Awaab’s Law.

The role will play an important part in ensuring residents live in safe, healthy and well-maintained homes while driving consistency, quality and continuous improvement across our damp and mould service.

Key Responsibilities

• Supervise and support a team responsible for damp, mould and condensation inspections and remedial works.
• Allocate and monitor workloads, ensuring inspections and cases are managed within agreed timescales.
• Oversee property inspections and ensure damp, mould and condensation issues are accurately identified and diagnosed.
• Review inspection reports, specifications and recommendations to ensure they are accurate, appropriate and compliant.
• Ensure the underlying causes of damp and mould are correctly identified and appropriate remedial solutions are recommended.
• Monitor cases to ensure works are raised, progressed and completed within required timescales.
• Liaise with contractors and operational teams to ensure remedial works are delivered to the required specification and standard.
• Carry out quality checks, follow-up inspections and sign-off of completed works where required.
• Monitor performance, productivity, quality and compliance across the team.
• Provide technical guidance and support to inspectors, operatives and other relevant colleagues.
• Ensure appropriate consideration is given to vulnerable residents and cases requiring additional support or escalation.
• Work closely with housing, tenancy, safeguarding and support teams to ensure cases are managed effectively.
• Ensure residents receive clear, timely and sensitive communication throughout the process.
• Monitor recurring damp and mould issues and identify opportunities for preventative action and service improvement.
• Maintain accurate records and contribute to stock condition and property data.
• Identify and escalate risks, delays, quality concerns and non-compliance.
• Support investigations into complaints, escalations and complex damp and mould cases.
• Ensure all activities are delivered in accordance with company policies, procedures, health and safety requirements and relevant housing legislation.
• Promote a strong culture of customer service, accountability, quality and continuous improvement.

What You’ll Need

• Previous experience in a supervisory or management role within property maintenance, housing, repairs or building services.
• Strong knowledge and understanding of damp, mould and condensation within residential properties.
• Experience identifying building defects and understanding their underlying causes.
• Good knowledge of social housing, property standards and resident health and safety.
• Understanding of HHSRS, Awaab’s Law and relevant housing requirements.
• Experience supervising teams and managing workloads and priorities.
• Ability to review technical reports, specifications and remedial recommendations.
• Strong organisational and problem-solving skills.
• Excellent communication skills and the ability to engage effectively with residents, colleagues and contractors.
• A strong customer-focused approach, particularly when dealing with vulnerable residents or sensitive cases.
• Ability to monitor performance, identify issues and implement appropriate actions.
• Good IT and administration skills, with the ability to maintain accurate records and reporting.

What We Will Provide

• Excellent development and progression opportunities.
• 25 days’ holiday, plus bank holidays.
• Range of Salary Sacrifice Schemes, including holiday purchase, EV schemes and AVC pension contributions.
• Life Assurance cover.
• Wellbeing resources and counselling services.
• Retail & Lifestyle Discount Platform.
• Enhanced Family Leave Provisions.
• Recognition initiatives and awards.
• Occupational Sick Pay.

Please note that all our roles are subject to Background, Identity & Security checks before commencement of employment.

Why Join Cardo Group?

We are committed to creating a workplace where everyone feels valued, respected and empowered to succeed. Diverse perspectives strengthen our business, drive innovation and help us better serve the communities we work with.

Our commitment to Equity, Diversity and Inclusion is rooted in our core values:

• Teamwork – We collaborate, support one another and achieve more together.
• Integrity – We act with honesty, fairness and transparency in everything we do.
• Excellence – We set high standards and deliver quality for our people and our customers.
• Respect – We value every individual and create a space where all voices are heard.

We ensure fair opportunities, embrace diverse backgrounds and experiences, and foster a culture where everyone truly belongs.

Join us on our ambitious, exciting and inclusive journey.