Compliance Manager – Social Housing

Who Are We:

Cardo Group is a trusted provider of building maintenance, refurbishment, and retrofit services for social housing and public sector buildings across the UK. With nationwide coverage and skilled local teams, we deliver a reliable end-to-end service that ensures homes and public spaces are safe, sustainable, and well-maintained.

We specialise in responsive repairs and voids, planned maintenance, energy-efficiency upgrades, compliance works, and major improvement programmes. Our approach combines quality workmanship, strong resident communication, and efficient project delivery to achieve the best outcomes for customers and communities.

Driven by ambitious growth plans, we continue to expand our capabilities and adapt to the evolving needs of our clients. Our reputation is built on consistent service delivery, trusted partnerships, and a commitment to doing things the right way. As we grow, so do the opportunities – for our people, our clients, and the communities we support.

Cardo Group is becoming one of the UK’s most forward-thinking maintenance and retrofit providers. Do you want to be part of something great?

We are currently recruiting for a Compliance Manager to join our team in Slough.

Role Overview:

To lead, manage and continuously improve the organisation’s property compliance function, ensuring that all homes, buildings, communal areas and associated assets meet relevant statutory, regulatory and health and safety requirements.

The Compliance Manager will provide strategic and operational leadership to ensure the organisation fulfils its legal and regulatory obligations as a registered provider of social housing, protecting residents, colleagues, contractors and the wider public.

The postholder will ensure effective compliance management systems, robust assurance processes, accurate reporting and proactive risk management are in place, providing confidence to senior management, the Board and regulatory bodies that compliance obligations are being met.

 Responsibilities:

• Lead the organisation’s approach to statutory and regulatory property compliance.
• Ensure compliance with all relevant legislation, regulations, approved codes of practice and sector guidance.
• Maintain oversight of key compliance areas, including:
• Gas safety.
• Electrical safety.
• Fire safety and fire risk assessments.
• Asbestos management.
• Legionella and water hygiene.
• Lift and lifting equipment inspections.
• Domestic and communal building safety.
• Damp, mould and condensation management.
• Housing health and safety requirements.
• Monitor changes in legislation and regulatory expectations, ensuring policies, procedures and working practices are updated accordingly.
• Ensure compliance with relevant requirements of the Regulator of Social Housing and the Housing Ombudsman.
• Ensure effective arrangements are in place to manage building safety risks across the housing portfolio.
• Oversee fire safety management, including fire risk assessments, remedial actions and ongoing monitoring.
• Ensure appropriate arrangements are in place for higher-risk buildings in accordance with applicable building safety legislation.
• Promote a resident-focused approach to building and property safety.
• Ensure residents receive appropriate information about safety arrangements and relevant risks.
• Work collaboratively with resident engagement teams to address safety concerns and improve resident confidence.
• Develop and maintain a comprehensive compliance framework and programme.
• Ensure accurate, reliable and up-to-date compliance records and asset information are maintained.
• Monitor statutory inspection programmes, servicing schedules and remedial works.
• Ensure appropriate action is taken where properties or buildings are identified as non-compliant.
• Develop key performance indicators and management information to monitor compliance performance.
• Produce regular compliance reports for senior management, executive teams and Board committees.
• Ensure compliance risks, overdue actions and exceptions are escalated appropriately.
• Maintain a compliance risk register, ensuring risks are regularly reviewed and mitigated.
• Provide assurance to the executive team and Board regarding the organisation’s compliance position.
• Lead the development and review of compliance policies, procedures and associated strategies.
• Ensure effective audit trails and evidence are maintained to demonstrate compliance.
• Coordinate internal and external compliance audits and implement improvement actions.
• Support regulatory inspections, investigations and information requests.
• Ensure lessons learned from incidents, complaints, audits and enforcement action are embedded into service delivery.
• Manage and monitor external compliance contractors and specialist service providers.
• Ensure contracts and service agreements deliver statutory compliance, value for money and quality outcomes.
• Monitor contractor performance against agreed service levels and key performance indicators.
• Ensure contractors are appropriately qualified, competent, accredited and insured.
• Challenge poor performance and ensure remedial actions are completed within agreed timescales.
• Ensure appropriate procurement and contract management arrangements are followed.
• Develop and manage compliance budgets, ensuring effective financial control.
• Forecast expenditure associated with statutory inspections, servicing and remedial works.
• Identify opportunities to improve efficiency and achieve value for money without compromising resident safety or legal compliance.
• Support the development of planned investment programmes to address compliance risks.
• Ensure resources are appropriately allocated to deliver compliance programmes.
• Provide leadership and direction to the compliance team.
• Develop a positive culture of accountability, ownership and continuous improvement.
• Ensure colleagues understand their responsibilities in relation to property compliance and resident safety.
• Identify training and development needs to maintain appropriate levels of technical competence.
• Work collaboratively with Property Services, Asset Management, Housing Management, Customer Services, Development and other departments.
• Promote a culture where resident safety, regulatory compliance and customer experience are central to decision-making.

You Will Need:

• Significant experience working in property compliance, building safety, asset management or a related discipline.
• Strong knowledge of statutory compliance requirements within the social housing sector.
• Experience managing compliance programmes across a housing or property portfolio.
• Experience managing contractors, consultants and external service providers.
• Experience developing compliance policies, procedures and performance management frameworks.
• Experience preparing compliance reports and presenting information to senior management.
• Understanding of risk management, governance, audit and regulatory assurance.
• Experience managing budgets and monitoring service performance.
• Strong understanding of resident safety and the importance of resident engagement.

Desirable Qualifications:

• Relevant professional qualification in building surveying, health and safety, housing, construction or property management.
• Membership of a relevant professional body, such as IOSH, RICS, CIOB or CIH.
• Relevant health and safety qualification, such as NEBOSH.
• Training or qualifications in fire safety, asbestos management or building safety.
• Evidence of continuing professional development.

We Will Provide:

• Excellent development and progression opportunities
• 25 days holiday, plus bank holidays
• Range of Salary Sacrifice Schemes [holiday purchase, EV schemes, AVC Pension contributions]
• Wellbeing Resources and Counselling services
• Retail & Lifestyle Discount Platform
• Enhanced Family Leave Provisions
• Recognition initiatives and awards

Please note all our roles are subject to Background, Identity & Security checks before commencement of employment.

Why Join Cardo Group?

We are committed to creating a workplace where everyone feels valued, respected, and empowered to succeed. Diverse perspectives strengthen our business, drive innovation, and help us better serve the communities we work with.

Our commitment to Equity, Diversity, and Inclusion is rooted in our core values:

• Teamwork – We collaborate, support one another, and achieve more together.
• Integrity – We act with honesty, fairness, and transparency in everything we do.
• Excellence – We set high standards and deliver quality for our people and our customers.
• Respect – We value every individual and create a space where all voices are heard.

We ensure fair opportunities, embrace diverse backgrounds and experiences, and foster a culture where everyone truly belongs. Join us on our ambitious, exciting, and inclusive journey.