Assistant Contracts Manager

Who Are We:

Cardo Group is a trusted provider of building maintenance, refurbishment, and retrofit services for social housing and public sector buildings across the UK. With nationwide coverage and skilled local teams, we deliver a reliable end-to-end service that ensures homes and public spaces are safe, sustainable, and well-maintained.

We specialise in responsive repairs and voids, planned maintenance, energy-efficiency upgrades, compliance works, and major improvement programmes. Our approach combines quality workmanship, strong resident communication, and efficient project delivery to achieve the best outcomes for customers and communities.

Driven by ambitious growth plans, we continue to expand our capabilities and adapt to the evolving needs of our clients. Our reputation is built on consistent service delivery, trusted partnerships, and a commitment to doing things the right way. As we grow, so do the opportunities – for our people, our clients, and the communities we support.

Cardo Group is becoming one of the UK’s most forward-thinking maintenance and retrofit providers. Do you want to be part of something great?.

Cardo Group are currently looking to recruit a Contracts Manager covering our Responsive Repairs in the Cornwall area.

Role Overview:

The Assistant Contracts Manager will be responsible for managing, coordinating, and overseeing contracts related to social housing maintenance and repairs. This role ensures that all projects are delivered on time, within budget, and to the required quality and compliance standards.

The successful candidate will work closely with internal teams, contractors, suppliers, and local authorities to support housing services and improve outcomes for residents.

Responsibilities:

• Assist with the coordination off all Responsive repair task orders.
• Assist with providing weekly and monthly reports both internally and externally to all existing clients.
• Manage resources to schedule daily/weekly task orders.
• Professionally meet with clients and the supply chain, managing the communication between parties
• Manage KPI’s to an acceptable standard including internal and client side
• Working with your team to ensure engineers’ diaries are fully loaded daily and weekly.
• Uphold Data Protection Policies
• Any additional duties required

Health and Safety

• Adhere to all health & safety regulations and company policy at all times
• Report any accidents or issues regarding health & safety appropriately
• Ensure all Risk Assessments & safe systems of work are read, understood, signed
• and followed
• Observe & follow all manual handling practices

You Will Need:

• Full Knowledge of IT systems
• Experience in scheduling and planning responsive tasks.
• Working knowledge of HA process maps Knowledge of client referral process
• Working knowledge of 3-star contracts Knowledge of KPI report structure

We Will Provide:

• Excellent development and progression opportunities
• 25 days holiday, plus bank holidays
• Range of Salary Sacrifice Schemes [holiday purchase, EV schemes, AVC Pension contributions]
• Life Assurance cover
• Wellbeing Resources and Counselling services
• Retail & Lifestyle Discount Platform
• Enhanced Family Leave Provisions
• Recognition initiatives and awards
• Occupational Sick Pay

Please note all our roles are subject to Background, Identity & Security checks before commencement of employment.

Why Join Cardo Group?

We are committed to creating a workplace where everyone feels valued, respected, and empowered to succeed. Diverse perspectives strengthen our business, drive innovation, and help us better serve the communities we work with.

Our commitment to Equity, Diversity, and Inclusion is rooted in our core values:

• Teamwork – We collaborate, support one another, and achieve more together.
• Integrity – We act with honesty, fairness, and transparency in everything we do.
• Excellence – We set high standards and deliver quality for our people and our customers.
• Respect – We value every individual and create a space where all voices are heard.

We ensure fair opportunities, embrace diverse backgrounds and experiences, and foster a culture where everyone truly belongs. Join us on our ambitious, exciting, and inclusive journey.