Employment OS for your Business

Barista

Birmingham, England, United Kingdom • Full-time

Role Type

On-site • Permanent • Full-time • Entry Level

Description

Summary:

As a Barista, you will play a vital role in delivering exceptional customer service and crafting high-quality beverages in a fast-paced environment. Your expertise in coffee preparation and your passion for hospitality will contribute to creating a welcoming atmosphere for our customers, ensuring they enjoy their experience and return for more.

Responsibilities:

  • Prepare and serve a variety of coffee and tea beverages to customers
  • Maintain cleanliness and organisation of the coffee station and seating areas
  • Provide excellent customer service, taking orders and answering queries
  • Handle cash and card transactions accurately and efficiently
  • Assist in inventory management, including ordering and restocking supplies
  • Collaborate with team members to ensure smooth operations during busy periods
  • Adhere to health and safety regulations and company policies

Qualifications:

  • Previous experience as a barista or in a similar customer service role is preferred
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment and handle multiple tasks
  • Basic mathematical skills for cash handling
  • A passion for coffee and a willingness to learn about different brewing techniques
  • Flexibility to work various shifts, including weekends and holidays