BE Offices is an
award-winning provider of flexible workspace in London and throughout the UK.
Our office solutions operate under multiple brands but share the same ethos of
offering a quality, cost effective working environment for businesses of all
sizes. We are one of the oldest in our sector, established in 1994 and have
pioneered the advance in service levels to our clients both in technological
development and first-class personal service. Our long list of awards are
testament to our continual drive to support and develop our teams and provide
the best service in our industry.
Our vision – ‘Together, we are building the business lifestyle that
everyone wants’.
As you’d expect you’ll be the first point of contact for all maintenance
enquiries but more than that you’re a crucial part of the Centre team. You’ll
be involved in the business Centre maintenance, helping us to provide
award-winning service.
To assist
in providing an outstanding service, we require an ongoing Maintenance
Officer. You’ll be based in our Birmingham business Centre reporting
to the Maintenance Operations Manager.
You’ll be
dealing with clients every day so professionalism is of the utmost importance.
.
Key Responsibilities and
Accountabilities:
- First line response to all
maintenance issues on site including initial assessment and escalation
- Ensure visual standards of the Centre
are maintained to industry leading standards
- Carrying out tasks assigned via Yardi
FM ensuring work is compliant with company standards
- To ensure the maintenance patrol is
carried out on a weekly basis with the Centre team to flag any maintenance
issues requiring attention
- To assist the Centre Manager in
carrying out client move ins/outs and ensure clients’ needs are met
- Carry out general maintenance work in
the Centre including (but not limited to):
- Painting and decorating
- Preparing walls
for painting, sanding, filling etc
- Installing and
relocating floor boxes and laying carpet tiles (patch repairs, cutting in
etc)
- Relocating and
building office furniture (desks, pedestals, tambours, chairs etc)
- Fixing doors,
door handles, locks, barrels, hinges, door springs, mag locks and closers
- Client requests
including hanging whiteboards, TV’s, clocks etc
- Minor electrical
works (changing lamps, DB checks etc)
- Minor drainage
and plumbing works (unblocking traps, changing taps, syphons, POU heaters,
diagnosing pump issues etc)
- Minor HVAC works
(first line checks to HVAC systems, fault finding etc)
- Minor security
system works (first line checks to access control hardware, fault finding
etc)
- When required, to
assist our Head Office teams with projects including renovation/remodelling
of the Centre or ad hoc client requirements
- Perform the
monthly emergency light test throughout the Centre, maintaining records as
required
- Respond to
emergency maintenance requests as required
- ·Ensure stock levels are maintained, communicating any stock that
needs ordering to Facilities
- Performs outside
custodial duties such as snow removal as required
- To always behave
in a manner consistent with BE Offices values and operational standards
While performing the duties of this job, the employee may be required to
stand for long periods of time, use ladders or foot stools to reach high
spaces, or kneel; crouch or crawl to reach spaces. The employee may frequently
lift and/or be required to move more than 100 lbs. Specific vision abilities
required by this job include close vision, distance vision, colour vision and
depth perception.
At times, the employee may be exposed to moving mechanical parts, to wet
and/or humid conditions; high, precarious places; fumes or airborne particles;
toxic or caustic chemicals; risk of electrical shock; and vibration. The noise
level in the work environment is usually moderate to occasionally loud.
Role Related Development:
- To understand the principles of
Health and Safety and Security procedures
- To support our Service Success
Chain
- Local area and basic product
knowledge
- Training and development to help
you progress not only in the company, but as a person too.
The above accountabilities are not exhaustive of your
duties, and may change over time as the Business expands. Gradual changes may
result in the substitution of one role for another. When substantial changes
occur, the post holder will be consulted and before the change is introduced
and reasonable notice will be given.
Personal Specification:
Experience – Proven experience
as a handyman, maintenance operative, or builder, preferably in a hospitality
setting (services offices, hotels etc) – Essential
Skills and Abilities – Ability to
work without supervision – Essential
Ability to complete basic plumbing and
electrical works – Essential
Technical
knowledge to recognise symptoms of disrepair and diagnose effective remedial works – Essential
Ability to
effectively communicate and remain professional at all times – Essential
Organisational
skills and ability to prioritise jobs as required – Essential
Face-to-Face
customer service skills – Essential
Work
Requirements – Full time position (or equivalent) working business hours Monday
to Friday – Essential
Occasional irregular hours (overtime)
if required to meet business needs – Essential
Flexibility to travel to other Centres
when needed – Essential
Company Benefits:
- 20 days holiday (for
your first year of employment) plus bank holidays
- Paid day off for your
Birthday
- Buy and sell up to 3
days’ holiday* or carry up to 3 days unused annual leave to the subsequent year
- Healthcare
- Dental Care
- Life Assurance
- Pension
- Corporate Eye Care
- Season Ticket Loan
- Cycle to work scheme
- Access to our onsite
Gym
- New starter lunch
voucher
