Sales Consultant

Sales Consultant

Job Type: Permanent, full-time

Location: Store based in Macclesfield, Cheshire

Salary: Competitive Package £24,000 basic + Commission OTE £40,000

Reports To: Store Manager

The Role

We are seeking a highly motivated and customer-focused Sales Consultant to join our team. As a key representative of our brand, you will provide exceptional customer service, guide clients through their purchasing journey, and contribute to the overall sales performance of the store. This role is ideal for someone with a passion for home interiors, excellent interpersonal skills, and a drive to exceed sales targets.

The Day to Day

As a Sales Consultant, you will:

• Provide a tailored and consultative sales experience to customers, ensuring their needs are fully understood.

• Demonstrate in-depth knowledge of our product range, offering advice and recommendations to enhance customer satisfaction.

• Maintain high standards of customer service to drive sales and build long-term relationships.

• Work closely with the team to achieve sales targets and store objectives.

• Assist customers in making purchasing decisions by offering expert advice on design, materials, and functionality.

• Process transactions accurately and efficiently, ensuring a smooth checkout experience.

• Maintain store presentation, ensuring that products are displayed attractively and that the showroom remains clean and welcoming.

• Handle customer queries and resolve any issues professionally and efficiently.

• Stay updated on industry trends and competitor activity to ensure a competitive sales approach.

• Support promotional events, new product launches, and seasonal campaigns.

What We’re Looking For

We want someone who is not just a salesperson but a true brand ambassador. You should be enthusiastic, highly energetic, and passionate about inspiring our customers. You should thrive on creating engaging experiences and helping customers discover the perfect solutions for their needs.

Skills and Experience

• Experience in a retail sales or customer experience role, preferably within luxury, homeware, interiors, furniture or hospitality sector.

• Strong communication and interpersonal skills, with the ability to build rapport with customers.

• A passion for design, home interiors, and creating exceptional customer experiences.

• Target-driven with a proactive approach to achieving and exceeding sales goals.

• Ability to work well in a team and adapt to a dynamic retail environment.

• Excellent problem-solving skills and attention to detail.

• Comfortable using point-of-sale systems and handling financial transactions.

• Availability to work weekends and peak trading periods as required.

Why Join Us?

• Join a prestigious, luxury brand with almost two centuries of heritage and trust.

• Work in a collaborative environment with a professional yet dynamic workplace culture.

• Opportunity to develop your sales skills and grow within the company.

• Be part of an enthusiastic and supportive team dedicated to delivering excellence.

Benefits

• Rewarding commission structure

• Excellent Staff discount scheme

• Free coffee & tea and subsidised café menu

• No one should have to work on their Birthday – Take the day off on us!

• Staff company pension

• Free on-site parking

Additional Information

By submitting your CV, you are agreeing to the Terms and Conditions as stated on our website and consenting to us processing your personal details in relation to current/future job opportunities. The information that you have submitted to us will be used to consider your suitability for the role you have applied for. A copy of our Privacy Policy can also be viewed on our website, explaining how we gather, protect, and manage any personal data that you share with us. Please note that the duties listed above are an interpretation of the role and do not form part of your employment contract. Please ask the interviewer any questions about the role that you wish to clarify.