Property Services Delivery Manager – Test Role Do Not Apply

Summary:

The Property Services Delivery Manager will play a crucial role in overseeing the delivery of property services within the organisation. This position is essential for ensuring that all property management activities are executed efficiently and effectively, contributing to the overall success of our housing initiatives in Suffolk. The ideal candidate will be responsible for coordinating various property services, ensuring compliance with regulations, and enhancing tenant satisfaction.

Responsibilities:

• Manage the delivery of property services to ensure high standards of service are maintained.
• Coordinate with internal teams and external contractors to facilitate property maintenance and repairs.
• Monitor compliance with health and safety regulations and property management standards.
• Assist in the development and implementation of property management policies and procedures.
• Respond to tenant inquiries and concerns in a timely and professional manner.
• Prepare reports on property performance and service delivery metrics for management review.
• Support the training and development of staff involved in property services.

Qualifications:

• A-levels or equivalent qualifications in a relevant field.
• Experience in property management or a related area is preferred but not essential.
• Strong organisational and time management skills.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively within a team environment.
• Proficient in using property management software and Microsoft Office Suite.