Conversion Officer

Job Title: Conversion Officer

Department: Recruitment and Business Development

Location: Derby

Reports To: Head of Business Development

Role Overview

The UKMC Conversion Team Member is responsible for managing and supporting the end-to-end conversion process of candidates into fully compliant and deployable staff. This role ensures that all candidates meet regulatory, organizational, and client specific requirements while delivering a smooth and efficient onboarding experience.

Key Responsibilities

• Coordinate and manage candidate conversion processes from offer acceptance to full compliance

• Review and verify documentation to ensure adherence to UK regulatory and company standards

• Liaise with candidates to collect outstanding information and provide guidance throughout onboarding

• Track candidate progress using internal systems and maintain accurate, up-to date records

• Collaborate with recruitment, compliance, and operations teams to ensure timely conversions

• Identify and resolve issues or delays in the conversion pipeline

• Maintain a high level of communication with stakeholders regarding candidate status

• Support continuous improvement initiatives to streamline conversion processes

• Ensure all activities align with data protection and confidentiality policies Key Skills & Experience

• Strong administrative and organizational skills

• Excellent attention to detail and accuracy

• Effective communication and interpersonal abilities

• Ability to manage multiple tasks and meet deadlines in a fast-paced environment

• Proficiency in Microsoft Office and/or CRM systems

• Previous experience in recruitment, onboarding, or compliance (preferred)

• Understanding of UK employment and compliance requirements (desirable)

Personal Attributes

• Proactive and solution-oriented mindset

• High level of accountability and ownership

• Team player with a collaborative approach

• Adaptable and able to handle changing priorities

• Professional and customer-focused attitude

Performance Metrics

• Conversion turnaround time

• Compliance accuracy rate

• Candidate satisfaction and engagement

• Pipeline efficiency and backlog management

What We Offer

• Opportunities for career growth and development

• Supportive and collaborative team environment

• Training and continuous learning opportunities