Medical Receptionist

Summary:

We are seeking a highly organised and detail-oriented Medical Receptionist to join our team. The ideal candidate will be responsible for greeting patients, scheduling appointments, managing patient records, and providing excellent customer service. The Medical Receptionist will be the first point of contact for patients and will play a critical role in ensuring a positive patient experience.

Responsibilities:

• Greet patients and visitors in a friendly and professional manner
• Schedule appointments and manage patient records
• Answer phone calls and respond to patient inquiries
• Verify patient insurance information and collect co-payments
• Maintain a clean and organized reception area
• Assist with administrative tasks as needed

Qualifications:

• Previous experience in a medical office or customer service role preferred
• Excellent communication and interpersonal skills
• Strong organisational and time management skills
• Ability to multitask and work in a fast-paced environment
• Proficient in Microsoft Office and electronic medical records systems