Results & Operations Coordinator (Registered Nurse – Non-Clinical Role)
Full Time | Monday–Friday 8am–4pm | Warriewood Head Office (Northern Beaches)
Jem Health is a successful and growing national company providing high-quality pre-employment and occupational health assessment services across Australia. We are known for our focus on accuracy, compliance and timely results delivery.
Due to continued growth, we are excited to introduce a brand new role within our Warriewood Head Office. We are seeking an experienced Registered Nurse to support the coordination of our national results process and clinic scheduling.
This is a non-clinical role. The successful candidate will not be required to perform any clinical assessments or nursing duties. Instead, the role focuses on results oversight, national nurse scheduling, operational coordination and process improvement across the business.
You may occasionally be required to assist the team by conducting assessments during periods of staff leave or illness.
This is an excellent opportunity for a Registered Nurse with experience in nursing administration or coordination who is looking to transition into a health operations role within a growing national organisation. The role offers career development opportunities and potential travel as the business continues to expand.
Initial training will take place in Perth for approximately 2–3 weeks.
The Role
Working from our Warriewood Head Office, you will play a key role in supporting the Results Department and national clinic coordination, ensuring accurate and timely delivery of results to clients across Australia.
Your responsibilities will include (but are not limited to):
• Coordinating the national results process to ensure accuracy, compliance and timely delivery
• Monitoring turnaround times and ensuring results meet client KPIs
• Scheduling and coordinating nurses across clinics nationally
• Supporting doctor reviews, edits and internal quality checks
• Following up outstanding pathology, radiology and GP reports
• Ensuring documentation and reporting is complete, compliant and securely managed
• Maintaining accurate data entry across internal systems
• Identifying opportunities for process improvement and operational efficiency
• Supporting the day-to-day workflow of the Results Department
Please note:
You may also be required to conduct occupational health assessments, including functional capacity assessments, spirometry, audiometry, ECGs and drug & alcohol screening, depending on operational requirements.
About You:
To be successful in this role you will have:
• Registered Nurse qualification with current AHPRA registration
• Minimum 5 years’ experience in nursing administration, coordination or similar roles
• Strong understanding of clinical documentation and medical reporting processes
• Exceptional attention to detail and organisational skills
• Excellent written and verbal communication skills
• Intermediate to advanced computer skills, including Microsoft Office and working across multiple systems
• Strong time management skills and ability to prioritise competing tasks
• Ability to work both independently and collaboratively within a team
• Ideally located on or near Sydney’s Northern Beaches
All applicants must have the right to work in Australia.
The Workplace
Jem Health prides itself on a culture of respect and providing a supportive and progressive work environment where our people are important. You will be part of a team of medical and allied health professionals working together to deliver second-to-none service value to our clients. In addition, an attractive, above award hourly wage will be offered to the successful applicant in line with skills and experiences.
The Recruitment Process
Recruitment and selection process will require candidates to participate in an online and/or face-to-face interview and assessment process, and successfully complete a pre-employment medical and functional assessment, drug and alcohol screen and background checks. Both new graduates and experienced health professionals are encouraged to apply. Jem Health recognises the contribution that a diverse workforce makes to continuous improvement and client services delivery and is an Equal Opportunity Employer.
