Digital Account Manager – remote role

Summary:

As a Digital Account Manager, you will play a pivotal role in driving our clients’ digital marketing strategies and ensuring their success in the ever-evolving online landscape. You will be responsible for managing client relationships, developing tailored marketing solutions, and collaborating with internal teams to deliver exceptional results. This position is essential for enhancing client satisfaction and fostering long-term partnerships, ultimately contributing to the growth of our agency in the competitive marketing industry in Australia.

Responsibilities:

• Manage and nurture client relationships to ensure satisfaction and retention.
• Develop and implement digital marketing strategies tailored to client needs.
• Collaborate with creative and technical teams to deliver high-quality campaigns.
• Monitor and analyse campaign performance, providing insights and recommendations for optimisation.
• Prepare and present reports to clients, showcasing results and future strategies.
• Stay updated on industry trends and emerging technologies to provide innovative solutions.
• Assist in the development of proposals and pitches for new business opportunities.

Qualifications:

• A minimum of 3-5 years of experience in digital marketing or account management.
• Proven track record of managing client accounts and delivering successful campaigns.
• Strong analytical skills with the ability to interpret data and make informed decisions.
• Excellent communication and interpersonal skills, with a focus on client service.
• Proficiency in digital marketing tools and platforms, including Google Analytics, SEO, and social media advertising.
• Ability to work collaboratively in a fast-paced environment and manage multiple projects simultaneously.

Why work with us:

• Generous and competitive pay – we value your time, talent, and expertise
• REMOTE working – we have a global team & choose where you work!
• Birthday gifts – because you deserve to be celebrated!
• Recognition & awards – we love to shout out great work
• Learning & development benefits
• Remote workspace allowance – to help you set up or improve your work-from-home setup
• Wellness perks – because your mental and physical health matter
• Supportive culture – great communication, regular check-ins, and a team that genuinely cares