Family Support Worker

Family Support Worker

Full Time | | Midland, WA

About Indigo Junction

At Indigo Junction, we believe everyone has the right to a safe place to live and grow. We support people experiencing homelessness, housing instability, family and domestic violence, and other life challenges. Through our services, we walk alongside individuals, young people, and families to create pathways toward safety, resilience, and independence.

This is an exciting time to join Indigo Junction. We are expanding our services and strengthening community partnerships to deliver innovative programs that support Aboriginal and non-Aboriginal individuals and families across the North-East Metropolitan region.

About the Role

Indigo Junction, in partnership with Karlup Aboriginal Corporation and Uplyft, is seeking a Family Support Worker to join our Intensive Family Support Service (IFSS).

The Family Support Worker provides strengths-based, trauma-informed case management support to families through individual in-home support. The role focuses on building parenting capacity, improving child wellbeing, strengthening family functioning, and supporting families to achieve positive and sustainable outcomes.

Working collaboratively with Child Protection, the Karlup Cultural Support Worker and external stakeholders, you will help deliver culturally safe services that are responsive to the needs of children and families in the Midland District area, to support parents in keeping their children safely at home or work towards reunification.

Key Responsibilities

• Deliver strengths-based parenting and family support to families participating in the IFSS program.
• Provide practical in-home coaching and support to parents and caregivers.
• Facilitate or co-facilitate parenting and family support programs.
• Support families to develop parenting skills, improve family functioning and enhance child wellbeing.
• Build and maintain positive, professional relationships with children, parents, carers and community stakeholders.
• Implement case plans and contribute to achieving identified family goals.
• Maintain accurate client records, case notes and reporting requirements.
• Collaborate with internal teams and external services to ensure coordinated and holistic support.
• Promote culturally safe, trauma-informed and child-centered practice.
• Uphold child safeguarding responsibilities and contribute to a safe environment for children and young people.

About You

To be successful in this role, you will demonstrate:

Essential

• Qualification in Community Services, Children’s Services, Social Work, Psychology or a related discipline, or equivalent experience.
• Experience working with children, young people and families experiencing complex challenges.
• Knowledge of trauma-informed and strengths-based practice models.
• Understanding of issues impacting families, including family and domestic violence, mental health, substance use, homelessness and child protection.
• Ability to build rapport and engage effectively with families from diverse backgrounds.
• Well-developed communication, interpersonal and relationship-building skills.
• Experience working collaboratively within a multidisciplinary team environment.
• Commitment to culturally safe practice and working alongside Aboriginal and Torres Strait Islander families and communities.
• Current C Class Driver’s Licence.

Desirable

• Experience delivering parenting or family support programs.
• Knowledge of the Intensive Family Support Service model.
• Experience working within the community services sector.
• Understanding of family-centered and strengths-based approaches.

Employment Requirements

Successful applicants will be required to obtain and maintain:

• National Police Clearance.
• Working with Children Check.
• Current C Class Driver’s Licence.
• Right to work in Australia.

What We Offer

• Competitive SCHADS Award wage plus salary packaging benefits.
• Flexible work arrangements where operationally appropriate.
• Additional birthday leave.
• Ongoing professional development opportunities.
• Supportive and inclusive team culture.
• Meaningful work that positively impacts children, families and communities.

Diversity and Inclusion

Indigo Junction is committed to providing an inclusive and culturally safe workplace. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse backgrounds, people living with disability, and people of diverse gender identities and experiences.

How to Apply

To apply, please submit your resume and a cover letter outlining your experience, skills and suitability for the role.

We welcome applicants who share our commitment to supporting children, families and communities to thrive.