Industry Beans is looking for an eCommerce Marketing Specialist to contribute to the online presence and performance of the websites of four distinct coffee brands. 

About Industry Beans: 

Launched in 2013, Industry Beans is an award-winning specialty coffee roaster, café operator, wholesale and retail brand.  From grassroots beginnings, Industry Beans has grown into a refined coffee brand operating across Melbourne, Sydney and Brisbane, with a wide network of wholesale partners and resellers, and a market-leading eCommerce business. The Industry Beans Group owns and operates three additional coffee brands, with separate online platforms. 

About This Role 

This role was created to facilitate best-practice eCommerce marketing within the Shopify Plus environment and surrounding apps for four unique sites. 

Working as part of an experienced, agile marketing team, the role offers variety in recurring tasks and contribution to projects and campaigns. The right person for this role will have experience working within Shopify, a strong understanding of eCommerce performance metrics, and excellent attention to detail. 

This role offers the opportunity to: 

Work within an innovative coffee company 
Be part of a supportive and engaged team 
Enjoy Wellness benefits 
Benefit from flexible working arrangements 
Grow within an exciting and fast-moving company 
Drink unlimited coffee!

Tasks and responsibilities include: 

Coordinate new product creation and enrichment and ongoing product and collection management 
Contribute to marketing campaigns, ensuring coordination for online and offline activity 
Execute promotions to schedule 
Contribute to rolling testing and feedback to facilitate continual improvement 
Actively contribute to improvement of performance KPIs across all sites 
Craft and edit brand-aligned copy for website updates and eCommerce marketing activity 
Contribute to the management of apps and plug-ins including subscription management, upsell and cross-sell, and reviews 
Contribute to the planning and analysis of email marketing campaigns and automations 
Respond proactively to issues with troubleshooting and engagement of external resources as needed 
Contribute to monthly performance reports, insights and recommendations 
Stay up to date with all platform enhancements and make recommendations 
Conduct market research and present insights

Required Experience & Knowledge: 

Diploma or Degree in marketing or business 
2 years working in eCommerce roles 
Strong experience using Shopify, ideally Shopify Plus 
Knowledge of or experience using Klaviyo 
Professional communication skills 
Excellent attention to detail

Our Culture & Employee Benefits

Industry Beans is committed to an inclusive and healthy, skilled and dedicated workplace culture. As a Team Member at Industry Beans, you can enjoy a wide range of benefits including:

Generous benefits and discounts
Up to $300 of Health and Wellness allowance
Training and development with growth opportunities
Inclusive and supportive culture

Industry Beans Head Office

Company Overview