Veterinary Medical Receptionist

Job Title: Veterinary Medical Receptionist

Job Summary:

Ovens and Kiewa Veterinary Hospital in Myrtleford, Victoria is seeking an experienced Veterinary Medical Receptionist to be the first point of contact for clients and patients. This role involves welcoming clients in person and over the phone, managing administrative tasks, and providing excellent customer service. The ideal candidate will have mid-senior level experience in a similar role.

Skills:

– Excellent communication skills

– Strong organizational skills

– Ability to multitask

– Proficiency in Microsoft Office Suite

– Knowledge of veterinary terminology is a plus

Responsibilities:

– Greet clients and check-in patients

– Answer phone calls and emails promptly

– Coordinate appointments with veterinarians

– Maintain office cleanliness

– Direct phone calls to appropriate staff members

– Manage office inventory and supplies

– Assist with debt collection, client communications, and account queries

Qualifications:

– Mid-senior level experience as a receptionist or customer service representative

– Knowledge of veterinary practices preferred but not required

– High school diploma or equivalent

Custom Instructions: This position is part-time with hours between 8:45am – 6pm Monday-Friday. Rotating Saturday mornings (8:45am – 12:30pm) every 4th or 5th weekend required. Please note that this position does not lead into nursing as it is a front-of-house role. To apply, please send your resume to pm@ovensandkiewavets.com.au.