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Data Analyst

Sydney Olympic Park, New South Wales 2127, Australia • Part-time

Description

Join our team as a Data Analyst on a part time basis 2-3 days per week and turn numbers into insights that drive real impact.

We’re looking for someone who loves diving into data, uncovering trends, and translating complex information into clear, actionable recommendations. If you’re detail-oriented, curious, and looking for flexible work that makes a difference — we’d love to hear from you.

Based in our Sydney or Melbourne office.

The Data Analyst at URBNSURF leads the development of data models, interactive reporting dashboards and insights to support operational and financial business leaders. This role is responsible for interpretating the business’ data requirements and transforming the raw data into actionable insights.

This role will play a vital role by delivering all data and insights to underpin the financial and commercial business direction for the expansion of URBNSURF systems and data management.

Some of the day-to-day tasks

Data Engineering and Modelling

  • Develop, maintain, and optimise data models, datasets, and ETL processes using PySpark Notebooks in Microsoft Fabric Lakehouse and Power BI.
  • Build and maintain semantic models that support standardised reporting.
  • Design and publish interactive dashboards and paginated reports that provide visibility into key business metrics.
  • Use DAX and Power Query to create calculated measures, columns, and data transformations that power key business logic and visualisations.
  • Translate analytical and business requirements into clear data engineering tasks, participating in sprint planning or backlog refinement as needed.

Data Analysis

  • Conduct deep-dive analyses on customer behaviour, operational performance, and commercial outcomes.
  • Track and interpret key metrics such as customer retention, visit frequency, revenue, and session occupancy.
  • Identify trends, anomalies, and performance drivers through structured analysis and visualisation.
  • Apply segmentation, cohort analysis, and forecasting to support strategic initiatives.

Stakeholder Communication & Storytelling

  • Partner with teams across marketing, operations, and leadership to understand business needs and develop detailed requirements.
  • Present data-driven findings to non-technical stakeholders using clear visual storytelling in Power BI and PowerPoint.
  • Lead business meetings with cross-functional stakeholders to align on insights, drive decisions, and establish next steps.
  • Act as a data translator—bridging the gap between technical outputs and commercial priorities.

Skills and abilities

  • Demonstratable experience with MS PowerBI, data lakehouses such as MS Fabric (or similar), including Data Lakes and Delta Tables
  • Strong skills in Notebooks and ETL tools
  • Strong understanding of the end-to-end Data & Insights lifecycle
  • Proven experience in managing competing priorities and workload across ad-hoc data requests, strategic reporting, and longer-term analytical projects.
  • Strong communication skills and the ability to engage effectively with business stakeholders
  • Experience in ticketing, retail or startup businesses is desirable, but not essential

Personal Attributes

  • A high degree of energy, determination, self-motivation and enthusiasm
  • Demonstrated ability to operate independently with little to no supervision, to set priorities, and to produce high quality outcomes within predefined deadlines
  • Personal accountability taken for actions and outcomes
  • A flexible and adaptable personality that can cope with, and respond to, rapid change and growth.

In return, you’ll enjoy:

  • Being part of an emerging, fast-growing industry
  • Working alongside an innovative, passionate crew
  • The unique perk of surfing at work

Sound like you or someone you know, we’d love to hear from you.

Role Type

On-site • Permanent • Part-time • Manager

Company Overview

The URBNSURF Mission is to build and operate world-class surf parks in Australia that deliver high quality man-made waves and authentic surfing experiences to new and existing surfers of all ages, experience and ability. Our strategic intent is for the URBNSURF Group to be commercially successful and be seen as the market leader in the creation of authentic surf experiences.
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