Centre Manager

Summary:

We are seeking a highly motivated and experienced Centre Manager to oversee the daily operations of our Service. The successful candidate will be responsible for managing staff, ensuring customer satisfaction, and maintaining a safe and efficient environment. The Service Manager will also be responsible for developing and implementing strategies to increase revenue and profitability whilst adhering to National Laws and Regulations

Responsibilities:

• Manage and supervise staff, including hiring, training, and scheduling
• Ensure customer satisfaction by providing excellent service and resolving any issues that arise
• Develop and implement strategies to increase revenue and profitability
• Maintain a safe and efficient environment by enforcing policies and procedures
• Manage inventory and supplies, and ensure that equipment is properly maintained
• Prepare and manage budgets, and report on financial performance
• Develop and maintain relationships with customers, vendors, and other stakeholders
• Stay up-to-date with industry trends and best practices, and make recommendations for improvements

Qualifications:

• Bachelor’s degree in Early Education and/or A Diploma of Children’s Services
• Minimum of 5 years of experience in a management role
• Strong leadership and communication skills
• Excellent problem-solving and decision-making abilities
• Ability to work independently and as part of a team
• Proficient in Xplor, Employment hero, Administration of Family Assistance Law