NCE is one of the leading component suppliers to the recreational vehicle (RV) industry in Australia and New Zealand. With over 40 years of experience operating in the Australian RV industry, NCE is proud to offer a comprehensive product range that provides the industry with a one-stop solution. Apart from our vast industry experience, what sets NCE apart is its commitment to production innovation, an extensive national supply and distribution network, and a dedicated team that offer a personalised touch for our customers. Our company values include teamwork, respect, accountability and integrity.
We are very excited to offer the opportunity to join our NCE team in the role of Account Manager. Reporting to the Sales Manager, this role is primarily responsible for managing key accounts and driving sales across NCE’s diverse B2B customer base, including Caravan Manufacturers, Dealers, Repairers and Service Agents. NCE is looking for someone who is a hands-on self-motivator that is aligned with NCE’s vision to be a leader in the RV industry.
Role and Responsibilities
Account Management & Customer Engagement
• Build and maintain strong relationships with existing clients and key prospects through regular site visits and proactive communication
• Act as the primary contact for customer enquiries, including orders, product information, credit, delivery, and service issues
• Identify client needs and provide tailored product recommendations and technical support
Sales Performance & Business Development
• Achieve individual sales targets and contribute to overall company revenue goals
• Present, quote, and negotiate pricing, prepare contracts, and manage orders
• Develop and execute plans to grow existing accounts and pursue new business opportunities
Product & Market Expertise
• Maintain up-to-date knowledge of NCE’s product range and stay informed on competitor offerings
• Understand the Australian RV, Caravan, and Motorhome industry, including customer trends and market developments
• Keep clients informed on new product releases, features, and technical updates
Collaboration & Promotion
• Coordinate with internal sales, marketing, and product teams to support promotional campaigns and product development
• Represent NCE at trade shows, events, and in-store promotions, including product displays and presentations
• Participate in internal meetings and contribute to sales and marketing strategies
Reporting & Administration
• Provide regular sales and market feedback to the Sales Manager, including monthly reports & CRM management
• Ensure accurate documentation of sales activities, forecasts, and customer interactions
Required Skills and Experience
• Proven experience in sales, preferably B2B
• Strong communication skills, both written and verbal, with a confident professional manner
• Excellent attention to detail with a high degree of accuracy in data entry and document review
• Ability to multitask, excellent time management and an ability to work independently or as part of a team
• Proficient with Microsoft Office and CRM software
• Customer focused with a make it happen attitude
To be eligible, you will need to demonstrate that:
• You are an Australian/New Zealand citizen or have permanent residency in Australia
• You hold a current Australian driver’s license
• You are open to travel when required
Join NCE and be part of a forward-thinking company at the forefront of the Australian and New Zealand RV industry! Apply today with your resume and cover letter detailing your relevant experience and qualifications.
