Do you sparkle from the inside out? Quest at Sydney Olympic Park is looking for a Duty Manager to join our hotel!
Duty Manager
We’re on the lookout for an energetic, people centric and team focused leader to join our growing team at Quest at Sydney Olympic Park.
This exciting opportunity for a Duty Manager within our vibrant Front Office team on a full-time basis. This role is located in Sydney Olympic Park, NSW, within a 140-room apartment-style hotel.
About us!
Nestled in the vibrant heart of Sydney Olympic Park, Quest at Sydney Olympic Park offers 140 serviced apartments, including Studios, and 1-, 2-, and 3-Bedroom Apartment options, each equipped with modern kitchen and laundry facilities. Our prime location places you amidst 430 hectares of parklands and a hub of sports and entertainment venues, making it an ideal destination for both corporate and leisure travellers!
Why Join the Team?
At Quest at Sydney Olympic Park, we don’t just offer jobs—we create experiences! Our front office team is the heart and soul of our hotel, blending professionalism with a lively, welcoming vibe. We’re in the centre of it all—concerts, sports, and cultural festivals—so every day is different, exciting, and full of energy. Are you ready to be part of something special?
Who Are We Looking For?
We’re searching for a leader who thrives in a dynamic environment, someone who leads by example, inspires their team, and embraces every challenge with a hungry, humble, and smart mindset. You bring energy, warmth, and a commitment to delivering exceptional guest experiences while ensuring smooth and efficient front office operations. If you’re passionate about hospitality and love leading a team to greatness, this is the role for you.
What You’ll Be Doing:
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Lead from the Front: Set the tone for the day, inspire the team, and make every shift feel like the best one yet.
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Guest Experience Extraordinaire: Handle guest service recovery with professionalism and warmth; operations with a smile!
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Team Builder: Support, train, and mentor the front office crew, fostering a culture of energy and excellence.
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Problem-Solving Pro: Navigate challenges with confidence, ensuring every issue turns into a win for both guests and staff.
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Elevate the Experience: Manage guests and special requests, creating personalised moments that guests will rave about!
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Compliance & Safety: Keep things running by the book, ensuring policies are met without losing the relaxed and inviting atmosphere.
What You Bring:
- 2+ years in a front office leadership role (Reception & Front Office Team Leader roles).
- A blend of charisma and confidence—someone who leads with energy and professionalism.
- A knack for inspiring and coaching a team, making every shift a success.
- The ability to juggle multiple tasks while staying cool under pressure.
- A love for hospitality and an instinct for making guests feel valued.
- Flexibility to work across a rotating roster, including nights, weekends, and holidays.
Why Work With Us?
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Culture-Driven: We believe in keeping things professional but never forget to have fun.
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Be at the Heart of the Action: Sydney Olympic Park is one of the most exciting places in the city, filled with major events, concerts, and sporting matches.
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Career Growth: We invest in our team with training, mentorship, and opportunities to move up.
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Supportive Team: Work alongside an energetic, passionate, and welcoming crew that feels like family.
Want to Join the Vibe? We’re looking for someone who brings passion, leadership, and a guest-first mindset; always with a smile! If this sounds like you, apply now and help shape the future of hospitality with us.
Applications
To apply, please send the following to Sophia, Front Office Manager via fom.sop@questapartments.com.au –
- Resume,
- Cover Letter,
- Personality Test result, which can be completed via: https://www.16personalities.com/free-personality-test
Alternatively, if you wish to stand out from the crowd, please drop your resume off in person to our Front Desk Team at 6 Edwin Flack Avenue, Sydney Olympic Park.
Please note only successful candidates will be contacted and weekend availability is a must.
