Looking for a job with flexibility and amazing growth opportunities? Crunch Fitness is hiring! Our No Judgements philosophy creates an inspirational culture dedicated to providing exceptional experiences for our members. We believe in fostering a positive environment where both our team and members can thrive.
Crunch Fitness in Rockdale is seeking a Personal Training Lead to deliver excellence in member experience and business operations.
About Us
Crunch Fitness is a global brand with a No Judgments philosophy, it’s our everyday mantra that drives us to create a welcoming community for everyone. Our clubs, designed to offer everything under one roof, are well invested in and are massive in size, have a culture of fun and inclusivity, and are serviced by high performance teams who have a passion to succeed.
On mission to grow, we’re looking for passionate and driven people who want to join our Crunch family and grow with us.
Role Overview
As the Personal Training Lead at Crunch Fitness, you’ll play a vital role in our club’s success and Member retention. Your primary focus will be on providing exceptional member experiences while servicing personal training kick off sessions, upholding high service and sales standards. You’ll work closely with the team to drive personal training growth, enhancing both our club’s performance and member satisfaction.
Member Experience
• Welcoming members at all touchpoints
• Handling inquiries regarding personal training professionally
• Fostering engagement through personalized interactions
• Maintain club rules and policies
Teamwork
• Collaborate with team members and personal trainers
• Commit to training compliance and on-going learning and development
• Ensure compliance with operations systems and procedures
Personal Training and Sales
• Engage with members to understand fitness goals
• Servicing Personal Training Kick Off sessions
• Achieve personal training sales goals
• Focus on member retention
Why join the Crunch fam?
• Competitive salary and benefits
• Comprehensive On-boarding and Learning
• Recognition and rewards monthly bonus scheme
• Development for career progression
• Work-Life wellness program
• Opportunities to participate in Crunch Community Projects
Qualities and Experience
• Engaging with people in a fast-paced sales and service environment
• Excellent customer service skills
• Proven ability to drive goals
• Strong communication skills
• Passion for changing lives through health and fitness
Required Certifications
• Certificate 3 & 4 in Fitness
• Current CPR & First Aid
How to Apply
If you’re passionate about delivering exceptional member experiences and driving business growth, we’d love to hear from you! Please submit your resume and a cover letter outlining your relevant experience and why you’re the perfect fit for the Personal Training Lead position.
