About us
Rail Systems Australia (RSA) is an independent Australian rail engineering practice providing rail operators and their partners with trusted advice. We deliver innovative, safe and reliable solutions through the integration of rail telecommunications, signalling, automatic train control and asset management.
Backed by a proud record of delivery, we are committed to the adoption of technology and innovation to play a role in the progression of the Australian rail industry in preparing for the future.
About the role
Our business has a growing portfolio of rail projects underway, and we are looking to employ one (1) NOC Engineer to support long term contracts. You would join our Sydney team and be involved in the support, maintenance, and upgrade of our clients GSM-R network.
You will be co-located within our clients Infrastructure Control Centre (ICON) and be the primary point of contact responsible for the resolution of faults on the network. You will be supported by a team of Subject Matter Experts from our Sydney offices.
Responsibilities
- The role involves both scheduled and unscheduled works related to the maintenance of the GSM-R network (Core, RAN, Transmission and Dispatch).
- You will respond to faults via both inbound calls and NMS alerts, troubleshooting incidents on the network.
- You will take responsibility to follow incidents through to resolution, escalating to field technicians or level 3 SMEs as required.
- In addition to proactive management of incidents you will play a key role in contributing ideas to achieve continual improvement of network performance and availability.
- Opportunity to be involved in the future upgrades as the network transitions to newer technologies.
About you
To succeed in the role, you will need a passion for technology coupled with a mindset for collaboration, teamwork, and respect.
Your skills and experience will demonstrate:
- Formal tertiary qualifications in Telecommunications, ICT or Engineering.
- Excellent customer service skills and a desire to achieve continual improvement
- Demonstrable technical proficiency in delivering or supporting 3G or 4G technologies, ideally you will have experience in GSM-R networks.
- A detailed working knowledge of cyber security requirements.
- Ability to work under your own initiative and effectively manage customer and internal relationships.
- Ability to work a 24×7 roster
- Drivers license
How to apply:
If you have the qualities and experience highlighted above to fulfil this role, we encourage you to register your interest by clicking ‘Apply Now’ on this Ad.
Please include your CV and Covering Letter. Your confidentiality will be maintained.
If you have any queries regarding this position, please contact HR direct via email on HR@railsystemsaustralia.com.au.
For further information about RSA, please visit our website at www.railsystemsaustralia.com.au.
