Ready to Lead in Category Management and Drive Product Quality Excellence?
Are you a strategic thinker with a passion for quality and process improvement? Join 4WD Supacentre, home to the renowned Adventure Kings brand, as our new Category Manager ~ Quality & Parts and help us shape the future of outdoor lifestyle products!
About Us
4WD Supacentre is the home of the much-loved Adventure Kings brand, specialising in outdoor recreation and lifestyle products. We’re a fast-growing, customer-focused business, committed to redefining adventure with innovative and high-quality products.
About You
We’re looking for a driven, detail-oriented Category Manager ~ Quality & Parts who excels at analysing failure data, implementing strategies to reduce return rates and ensuring that spare parts are available across our distribution and store network.
You’ll Bring:
- Proven Experience with quality management systems (Jira or similar)
- Proven ability to lead data driven discussions with the ability to analyse returns data and customer feedback to identify actionable insights.
- Strong communication skills with the ability to collaborate effectively with cross-functional teams and external suppliers.
- Qualification in business or category management field (highly desirable)
- Familiarity with Adventure Kings products or previous experience within the outdoor industry (highly desirable)
The Role
As the Category Manager ~ Quality & Parts, you’ll oversee the quality management and parts inventory processes, with a focus on reducing failure rates and improving product quality across the Adventure Kings range.
Key responsibilities include:
- Analyse product return and quality data regularly to identify patterns, recurring issues, and product failure points.
- Using data, develop and implement strategies for customer service teams to reduce return rates on products.
- Drive supplier quality improvements through ongoing product improvements
- Manage the product change register to ensure transitions and product improvements are rolled out effectively.
- Work with cross functional teams including product development, procurement and compliance to ensure product changes are implemented smoothly and effectively.
- Manage inventory and supply chain processes to ensure the right spare parts are available, reducing out-of-stock situations.
Why Join Us?
- Be part of an innovative, fast-growing company in the outdoor lifestyle industry.
- Collaborate with a passionate team focused on quality and customer satisfaction.
- Competitive salary and benefits package.
Why Wait!
If you’re ready to bring your strategic vision, attention to detail, and passion for quality and innovation to a role that’s both rewarding and challenging, apply today and join us on this exciting journey!
