At 1 Hotel Melbourne, our restaurant is more than just a dining venue—it’s a haven for sustainable, local, and progressive culinary experiences crafted by nature. We distinguish ourselves from typical hotel restaurants by integrating sustainability and innovative practices into every aspect of our operations, all while delivering good-natured service in a breathtaking, nature-inspired environment. We are dedicated to pioneering dining experiences that prioritise sustainability and forward-thinking culinary artistry, reshaping the traditional hotel food and beverage landscape through local sourcing and conscientious consumption. By fusing creativity and sustainability, we ensure that every gathering is not only enjoyable but also environmentally responsible.
Our commitment to nurturing a supportive work culture enhances the well-being of our team and invites those passionate about pushing culinary boundaries and advocating for sustainable practices to join us on this transformative culinary journey. If you are ready to take on a leading role in shaping the future of hospitality with a focus on sustainability and progressive food trends, we invite you to become part of our team!
Role Overview:
As the Restaurant Manager, you’ll be at the forefront of driving our vision for a sustainable future in dining. You’ll lead with purpose, inspiring your team to engage guests with zero-compromise excellent service while achieving operational excellence and upholding our brand’s high standards.
In this role, you’re not only responsible for profits and sales but for nurturing an environment that brings out the best in our team members and delights every guest with our distinctive, eco-conscious offerings.
Key Responsibilities:
Lead daily operations and motivate your team by understanding their roles and stepping in as needed, ensuring maximum productivity and engagement.Bring our brand pillars to life by delivering Good-Natured Service and providing inspirational leadership.Actively participate during meal periods to offer exceptional service and alleviate high demand pressures.Handle guest feedback with care, turning concerns into loyalty through effective solutions.Create pathways for team growth, nurturing talent to support personal development and excellence.Sustain financial health with positive management of department operations and expenses.Collaborate with Marketing and Senior Leadership to craft and update a restaurant marketing strategy that aligns with our sustainable dining concept.Manage department finances, including purchasing and payroll, to support our financial goals.Drive internal communication and collaboration, ensuring clear understanding of offerings across all departments.Recruit passionate team members who align with our sustainable values and demonstrate expertise.Cultivate an environment of continuous learning and improvement, utilizing coaching and mentoring techniques.Uphold all company policies and meet Restaurant Brand Standards.Manage food quality and availability, ensuring exceptional service through well-trained and certified staff.Analyze and address operational data, setting action plans for performance improvement.Coordinate with the Engineering team to address maintenance proactively.Promote guest satisfaction and swiftly resolve any issues to enhance sales and loyalty.Comply with cash handling and payment procedures to maintain financial integrity.About you…
Minimum 4+ years in management within a luxury restaurant or hotel brand focused on sustainability.Deep passion for the service industry and sustainable practices.Excellent communication skills with a knack for creating impactful narratives.Resilience in managing time and pressure effectively.Demonstrated ability to take ownership and accountability in operations.Passion for our group’s sustainable vision and values.Strong financial acumen in P&L, budgeting, and cost controls.Flexibility to adapt to a dynamic 7-day operation scheduleAbout us…
Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfilment and well-being. As a part of our team, you can look forward to activities and benefits such as
‘Designed by Nature’ work environment.Regular Health & Wellness events.Birthday and Volunteer leave.Team Member Recognition programs.Discounted private health insurance.F&B discounts.Team member rates for hotel stays.Career Advancement: We are growing and with growth comes advancement opportunities (around the globe)!SH University – Offers team members a chance to grow and flourish through our exclusive online learning educational platform.
