Restaurant General Manager
As Restaurant General Manager, you’ll be the steward of From Here by Mike’s mission. You’ll lead with intention, bringing together nature, food, and wine to create a soulful guest experience. Your leadership will blend strategic thinking with heartfelt hospitality, empowering your team to deliver service that is both elevated and grounded. From curating remarkable dining experiences to refining our wine-forward service culture, this is your opportunity to build something that’s both beautiful and lasting.
What You’ll Do
- Oversee daily operations with a dynamic, hands-on approach that motivates teams and ensures excellence across service, food, and beverage.
- Lead and inspire through our Good-Natured Service philosophy—fostering genuine connections with guests and team members.
- Be a visible leader during peak service periods, setting the tone and enhancing the overall dining atmosphere.
- Collaborate with our culinary and beverage teams to refine a wine program that reflects our sustainable ethos and elevates the guest experience.
- Guide your team in wine education, fostering a culture where every staff member can speak with passion and knowledge about our curated list.
- Resolve guest concerns with care and professionalism, turning moments of challenge into opportunities for connection and loyalty.
- Manage financial performance—including labor, purchasing, inventory, and P&L accountability.
- Partner with Marketing and Hotel Leadership to tell our story through events, tastings, and wine-forward promotions.
- Hire, train, and retain a high-performing team aligned with our values and guest promise.
- Champion continuous improvement through insights, mentorship, and a commitment to excellence.
- Ensure compliance with all brand, safety, and financial guidelines.
- Work cross-functionally to ensure the space is always guest-ready and every touchpoint—from glassware to playlists—enhances the sensory experience.
- Elevate our wine service to a cornerstone of the restaurant’s identity, with guest experiences that are as memorable for the pour as for the plat
About You
- 4+ years in senior restaurant leadership, ideally within high end environment with extensive wine knowledge
- Deep appreciation for food and wine—especially organic, biodynamic, or low-intervention labels—and a desire to educate and inspire others around them.
- Natural communicator and motivator with the ability to lead with empathy and precision.
- Unflappable under pressure, highly organized, and able to adapt to a fast-paced, evolving operation.
- Proven leadership skills rooted in accountability, passion, and purpose.
- Financially literate, with experience managing budgets, purchasing, payroll, and profitability.
- Flexible and attuned to the rhythm of a seven-day-a-week hospitality operation.
