Online Counsellor – Cancer Hub
Join Canteen and help young people affected by cancer in a caring and compassionate team culture.
- Make a difference by impacting the lives of young people affected by Cancer.
- Permanent, part-time role. Around 0.8FTE, 27hpw – Wednesday to Saturday
- Based in Perth, WA; hybrid working
- $86k FTE + super and benefits
Our commitment
Canteen acknowledges Aboriginal and Torres Strait Islander peoples as Australia’s First Peoples and sovereign custodians of this land. We pay our respects to Elders past, present and emerging. Canteen is committed to the safety and wellbeing of children and people of all ages. We welcome all people including those from diverse backgrounds, faiths, sexual orientation and/or gender identities.
About us
Canteen is dedicated to supporting young people and their families affected by cancer. Founded by young cancer patients, our mission is to provide essential programs, services, and resources that positively impact the lives of 12-25 year-olds facing their own diagnosis, dealing with a close family member’s cancer, or grieving the loss of a loved one. We believe in the transformative power of our team, and together, we aim to make a meaningful difference in the lives of those we serve.
Canteen, Camp Quality and Redkite are working together to provide Cancer Hub – a digital hub to help families impacted by cancer more easily access the practical and emotional support they need, when they need it. Online Support is one service offered by Cancer Hub. The primary focus is to provide digital therapeutic, evidence-based interventions to young people aged 12-25, and to parents/carers of children and young people aged 0-25, with a cancer experience; and to moderate and develop our online community (Canteen Connect).
About our benefits
We connect, we empower, we challenge, and we are real. These values ground the way we work at Canteen, and underpin a culture that brings people together, collectively, in an inspiring and positive way. Being a part of our team offers you a rewarding, purposeful and genuine experience, with endless opportunities. Find out more on our LinkedIn Life Page.
- Base Salary + Superannuation + Not-For-Profit Salary Packaging (up to $15,900 of your salary tax-free).
- 5 Weeks Annual Leave.
- Early access to long service leave.
- Learning & Development opportunities.
About our role
- Deliver Online Counselling: Provide high quality, evidence-based digital counselling support primarily to young people aged 12-25, and parents/carers/kin who have children aged 0-25.
- Team Collaboration and Program Development: Collaborate and consult with peers/across Cancer Hub/Canteen/Alliance; sharing practice through teaching and learning opportunities; contributing to team projects and overall development of the service.
- Stakeholder Engagement: Work collaboratively with all services under Cancer Hub as well as Alliance Partners, and other external stakeholders to ensure young people and families receive access to the supports that best meet their needs.
- Online Community Development: Support the growth and development of our online community, Canteen Connect. This includes participation in moderation, care coordination, generation of content, and supporting consumer engagement.
- Group Programs: Facilitate evidence-based, digital group interventions to young people and parents/carers that include psychoeducation, therapeutic content, expression and peer support.
- Operate in alignment with processes and procedures identified for the effective delivery of the Cancer Hub program.
- Commitment to participating in key organisational fundraising and awareness events.
About You
- Hold or be eligible to obtain accreditation, membership or licensing from the Australian Health Practitioner Regulation Authority (AHPRA), the Australian Association of Social Workers (AASW), The Australian Counselling Association (ACA), The Psychotherapy and Counselling federation of Australia (PACFA), The Australian Psychology Society (APS) or equivalent national registering body.
- Minimum 2 years’ experience in the clinical setting and/or counselling service using a number of evidence-based interventions (CBT, IPT, ACT, Narrative)
- Experience working with young people and their families.
- Experience administering assessments with young people and ability to coordinate care.
- Knowledge of child protection legislation and mandatory reporting
- Demonstrated ability to maintain professional administrative responsibilities such as case notes, report writing, data entry, responding to and following up client correspondence.
- Demonstrated experience, confidence using and ability to learn web-based technology for the purposes of digital counselling and delivery of Online Health Communities,
- Outstanding communication skills and a natural ability to connect.
- A compassionate values-based approach
Due to the nature of this role, the hours are specific: Wednesday and Thursday 12pm-8pm, Friday 10am-4pm, Saturday 10am-5pm, all Sydney time (AEST or AESDT). Due to the nature of Canteen’s work, you will be required to (very) occasionally work outside of rostered hours. Advance notice will be given when this is the case, and Canteen does have a Time off in Lieu policy for taking leave as agreed with the supervising manager.
If you’re passionate about what you do and are ready to make a difference, apply now. Applications close on Friday, 30 May 2025. Do not delay in applying as we will be reviewing applications periodically during this time. Please submit your Resume and Cover Letter outlining your relevant experience. Only applicants selected for interview will be contacted.
Employment Expectations
To ensure an ongoing commitment to the success of Canteen, all applications must be able to:
- Provide relevant copies of professional qualification/s stated on the application.
- Successfully complete and maintain a current National Police Check and Working with Child Check relevant to the individual’s state jurisdiction.
- Undergo an extensive screening process prior to appointment to guarantee the safety of all Canteen’s stakeholders.
- Provide at least two direct referees to ensure a successful reference check is completed.
