Retail Assistant

Job Description – Retail Assistant

About our Retail Team

The Retail Services department operates two retail stores and as Café on and off campus with the aim to provide the students with the finest quality, best value products and services, served in a stimulating and well-maintained environment.

The role of Retail Assistant within this department involves all the duties of a shop operation, from cleaning and replenishing shelves, serving customers, and delivering high standards of customer service.

This role is predominantly based at our Premier Store, although at other times you may be required to work in one of our other outlets. Full training will be given.

The Role

• To serve customers, taking payment by cash and card and giving change
• Using tills, scanners and manual inputs to record sales
• To fill shelves, rotating stock to ensure dates are current
• To receive deliveries, checking address details and delivery notes
• To ensure compliance with HACCP documentation, risk assessments and health and safety regulations
• To be responsible for the general hygiene and tidiness of customer areas
• To build and maintain effective working relationships whilst promoting our culture and values
• To assist staff from other departments as required and any other duties that may reasonably be expected by the Retail Services Manager

The Person

• Team player
• Friendly and approachable personality
• Responsible attitude
• Efficient and productive
• Flexibility to working hours
• Basic knowledge of English language required .

Qualifications/Knowledge/Experience

Previous experience desirable but not essential.

Hours of Work

• Permanent role – 40 hours per week,
• Any five out of seven days, including weekends and evenings.

Salary

This is a Grade 1 role and is remunerated at £25,396.80 per annum. (£12.21 per hour). No additional payments or allowances and no contractual entitlement to overtime.