BESA

About

BESA assists members and customers in improving building engineering services and the built environment. They offer support services, including training, advice, best practice sharing and networking opportunities. Their broader group provides essential business services for operational efficiency.

We spoke with Caroline Schirinzi, People System Specialist, who oversees the technology and software systems that support HR functions.

Challenges:

A mixture of processes

Caroline and her team were battling with their HR operations’ reliance on manual methods, involving paper-based processes and data entry. Their existing People Management System lacked automation and integration, resulting in repetitive data entry and snail-like workflows.

This manual approach caused delays in HR activities such as payroll processing, employee record maintenance – not to mention report generation.

Onboarding was leaving new employees in the dark

Onboarding was a burden on Caroline and her team. New hires spent their first days steeped in forms, documents and approval steps. All the paperwork often left new employees wondering what to do. Coordinating approvals from stakeholders further complicated everything, causing delays in helping new hires feel at home.

Communications Jenga

Besa had a bit of a communication puzzle. When it came to sharing important news and company updates, different teams and departments had their own ways of doing it. This mix-up sometimes left new and old employees alike scratching their heads, wondering which version of the story was right. It was tough to stay on the same page.

“Employees gained access to their HR information, fostering transparency, and empowering them to manage their own HR tasks.” 

Solutions:

Paperwork. Done. On day one.

One superpower Caroline made use of was Employment Hero’s ability to store and manage all employee information in one place. No more digging through stacks of spreadsheets – now, it’s all right in front of their eyes. Onboarding got a facelift, too. New hires now do all their paperwork, watch training videos and sign documents online. No more drowning in paperwork on day one.

Employee self service? No problem.

Now, BESA employees can hop onto the platform, check out their HR info, ask for time off, peek at their payslips and even update their personal details. Employee leave requests have been switched to autopilot. Paperwork is a thing of the past and all records are spot-on.

Now employee development is centralised

Caroline and her management team can set goals, provide feedback and do performance reviews all from their screens. And to tie it all together, BESA is making use of company-wide news and updates. So everyone gets the same story; no more head-scratching.

Caroline’s issues close to your heart?

Hey, no need to suffer in insufficiency. You could make the swap just like Caroline:

“The successful implementation of Employment Hero has transformed BESA’s HR operations, making our team more efficient, transparent, and employee-centric. By embracing digital solutions, BESA is now able to overcome the challenges of manual processes, enhance communication, and streamline HR-related tasks for the team.”

If you’re looking for an HR and Payroll platform that’s going exciting places and helping people work easy, why not reach out and talk to a member of our team today?