About +MORE Group

+MORE Group is a network of accounting and advisory firms across New Zealand, with over 200 employees nationwide. They work with a broad client base from construction and hospitality through to agri-business, managing a diverse workforce across multiple offices.

As Head of People and Culture, Anna Bishop Crow looks after payroll, recruitment, onboarding and performance development for 120 employees across eight different employers. That’s no small feat, particularly with a lean People & Culture team.

“I’m the only full-time member of the People & Culture team, supported by a Talent Manager who assists with recruitment when necessary. Our team supports approximately 120 employees, which means overseeing onboarding, offboarding, performance reviews, recruitment and policy management would be exceptionally challenging without an HRIS.”

The challenge: disconnected systems and manual processes

Like many growing firms, +MORE’s HR and payroll functions were once fragmented.

“Previously, payroll and recruitment tasks were managed using separate software solutions. While each system fulfilled its primary function, their capabilities were limited. Separate spreadsheets were maintained for headcount, service dates, birthdays and other information, resulting in a number of manual procedures.”

As the group expanded from 60 to 120 employees, managing these manual processes became unsustainable. Compiling group reports meant endless hours spent consolidating data, while rolling out new policies across multiple employers lacked consistency.

Anna explained, “This fragmentation presented challenges for introducing new policies and achieving consistent, group-wide reporting.”

The switch to Employment Hero

To solve these challenges, +MORE sought an integrated platform that could unify HR and payroll, enhance visibility across the group and reduce admin.

“Our objective was to implement an integrated system that would facilitate the seamless distribution of policies and processes across the entire group, as well as enable comprehensive reporting from HR and Payroll. Furthermore, consolidating recruitment with onboarding and payroll proved practical for operational efficiency.”

Employment Hero ticked all the boxes. By bringing performance management, compliance, onboarding, payroll and policy administration into one platform, +MORE could finally work from a single source of truth.

The impact: efficiency, visibility and strategic focus

Since adopting Employment Hero, the benefits have been felt across every layer of the organisation.

“Employment Hero has significantly improved efficiency by reducing the time spent tracking people, making metrics such as headcount and policy acknowledgment easily accessible.”

Managers now have onboarding and offboarding checklists at their fingertips, which standardises the process and gives new hires a better first impression.

“The platform’s onboarding and offboarding checklists have streamlined processes for managers, allowing them to focus on employee development rather than administrative tasks.”

This shift freed Anna to focus on future-proofing +MORE’s workforce in an industry undergoing rapid change.

“The introduction of Employment Hero has enabled us to implement new processes within the group. Additionally, I have developed several programs, such as a Development Program, to further support our team. Given the significant changes occurring in the accounting industry, it is essential to focus on future-proofing our team.”

A better employee experience

Beyond efficiency gains, the move has elevated the employee experience.

“Employment Hero has significantly improved the overall employee experience by providing a single source for employment-related information, streamlining new employee onboarding and implementing consistent review processes.”

New employees now arrive with paperwork completed and clear visibility of policies and processes, making +MORE feel more professional and organised from day one.

“This has led to a more professional and organised perception of the firm by new hires, as administrative tasks are completed before their start date.”

Partnering with Employment Hero

For +MORE, the value of Employment Hero didn’t stop at internal transformation. Becoming a Partner allowed them to extend this expertise to their own clients.

“We became an Employment Hero partner from the outset, which enabled us to support clients seeking payroll or broader system solutions and utilise our in-house capabilities.”

This partnership not only strengthens +MORE’s advisory offering but also positions them as a forward-thinking leader in the accounting industry.

By consolidating fragmented systems into one seamless platform, +MORE Group has made HR easier, faster and more valuable for every employee and manager across the group.

For Anna, the payoff is clear: more time to focus on strategy, better tools for managers and a stronger employee experience.

Ready to see how Employment Hero can simplify HR for your business? Book a demo today.