Job title: Digital First Registered Veterinary Nurse
Work Location: St Albans, Colney
Work Type: Contractor or Permanent
Working hours: Full time with requirement to complete 1:4 Saturday morning
Who we are:
We are Vet-AI, and we are delivering the pet care of the future. Our flagship app, Joii Pet Care was created to make pet care affordable and accessible for all pet owners. Through Joii, pet mums and dads can video call a vet 24/7, use an intelligent pet symptom checker (think NHS 111 but for pets), or seek preventative care through nurse clinics. And yes – it can all be done from the comfort of home – drastically reducing the need for in-person vet trips.
Our mission:
- To make pet care affordable and accessible for everyone.
- To improve the lives and wellbeing of everyone working within the veterinary industry.
Quite simply, we want vet care to be available to everyone, and to ensure the people who are delivering it with us are as happy as they can be. We’re called Joii, after all.
So what’s next?
We’ve launched our first Digitally Led vet clinic in St Albans. Designed with pets and vets in mind, this general practice integrates with our telemed platform to provide 360-degree digitally led pet health care. And now we’re looking for more nurses to work there!
The role will involve all aspects of Veterinary Nursing and you will be provided with additional in-house training to help develop your skills in our digital led world. As a Digital First RVN, you will be expected to perform all nursing duties with confidence and competence. You will have excellent communication skills alongside a high level of attention to detail, creating an experience for the client that is second to none.
This role is practice-based, but will also include supporting our remote team to deliver a seamless customer experience.
Job Responsibilities:
- Assisting in the day to day running of the practice, from reception to consultation to surgery & inpatient care
- Admits & discharges
- Daily running of the kennel area, laboratory &diagnostic procedure delivery as well as preparing patients for procedures and assisting in the operating theatre
- Working alongside the clinical team to ensure the smooth delivery of patient and client care
- Practice administration, including the completion of insurance claims forms and updating clinical records accurately.
- Monitoring anaesthesia during procedures and assisting the vet where required both in surgical and diagnostic procedures
- Leading Nurse clinics
- Attend practice meetings and training sessions with both the practice team and the wider company
- Responsible for ensuring that the practice is always clean and tidy which may include some general cleaning
- Liaise with customers and clients daily politely and patiently, and effectively resolve customer complaints or queries
- Work together with internal colleagues and departments to create a successful team environment
What we’re looking for:
- A qualified RVN with a minimum of 5 years of practical qualified experience within general practice
- Confident in all aspects of the general practice RVN role
- Able to work autonomously when needed. but also excellent in a team environment
- Good knowledge base, confident in providing advice to pet owners
- Excellent communication skills with a calming, reassuring, and sympathetic demeanor
- SQP Qualification Preferred but not essential
- Active RCVS Registration
- Clear understanding and competence in using IT platforms
What you’ll get:
- No OOH
- Salary up to £35,000 depending on experience
- 33 days paid holiday (including bank holidays)
- Professional development training budget
- RCVS and professional membership budget
- Enhanced family-friendly leave and support
- Enhanced company sick pay
- A PerkBox membership with discounts on gym memberships, food, counseling and more.
- Social gatherings with the team – we work hard but value the fun side of life too!
General
All Staff are required to:
Always Maintain a consistent and appropriate internet connection.Whilst working remotely, have a safe, comfortable working environment fit for purpose.Familiarise themselves with the Company Policies and Procedures, held on the HR system.Act at all times within the Company Rules, Policies, Procedures, and any other statutory requirements.Be proactive, bring ideas, and suggestions, and contribute to business improvement.Undertake training as required.Attend staff and team meetings as required.Undertake other duties and responsibilities as appropriate since all staff are expected to work flexibly within their skill level to respond to changing priorities and make sure that customer needs and business objectives are met.
Diversity and Inclusion
We’re building an inclusive and diverse team. We truly believe that surrounding ourselves with different opinions means that we’ll challenge our own assumptions instead of thinking we know the correct answer. We welcome applications from everyone and will foster an encouraging and caring workplace. If you aren’t sure if you qualify, send us your CV anyway. We’ll take the time to look over your application and give you feedback.
