Play & Kitchen Assistant (Otley Grass Hoppers)

Otley, England, United Kingdom • Part-time
AI Job Summary
  • Experience in fast-paced, active customer service or hospitality operations.
  • Experience welcoming guests, answering questions, and taking food/drink orders.
  • Experience supervising play areas (or similar) to ensure guest safety and enjoyment.

Role Type

On-site • Permanent • Part-time • Entry Level

Pay Rate

£10.85 GBP – £12.71 GBP (Hour)

Description

📍Otley Garden Centre, Grass Hoppers

If you love working with people, enjoy variety, and want a role where every day is active, social, and fun, this could be the perfect fit!

🎯 About the Role

As a Grass Hoppers Assistant & Kitchen Assistant, you’ll be right at the heart of the guest experience. This is a hands-on, varied role where you’ll support both our play areas and café, making sure every visit is smooth, safe, and memorable.

Your day-to-day will include:

You can be assigned to multiple different areas within Grass Hoppers, for example a morning in outdoor play, and an afternoon in the Kitchen. Please see below the duties this role can involve:

✅ Welcoming families with a friendly, upbeat attitude

✅ Supervising play areas (bounce pillows, go-karts, climbing frames & more)

✅ Supporting guests and answering questions

✅ Taking food & drink orders and serving customers

✅ Preparing drinks and assisting with food service

✅ Keeping all areas clean, safe, and ready for fun

✅ Working as part of a supportive, energetic team

🍽️Supporting on the pot washing machine, efficiently loading & unloading dishes & cutlery

🍽️Preparing ingredients such as chopping vegetables for side salads, preparing sandwiches

🍽️Helping support the Back of House Kitchen team with ad hoc duties and cleaning

👉 No two days are the same – you’ll move between play and catering to help wherever needed.

💚 What We’re Looking For

We’re all about personality and attitude – we can train everything else!

You’ll thrive in this role if you:

  • Enjoy working with families and children
  • Bring positive energy and a can-do attitude
  • Are comfortable in a fast-paced, active environment
  • Love variety and staying busy
  • Are a great team player who’s happy to jump in and help

📅 Hours & Contract

Hours vary dependent on if we’re in peak or off-peak season. Peak is our busiest 13 weeks out of the year (School holidays).

Average hours per week: 15.25 (off-peak), 22.5 (peak)

Week 1 (24.5 hours, 28 during peak):

  • Monday = 11:30am – 2:30pm (9:30am – 3:45pm during peak)
  • Wednesday = 11:30am – 2:30pm (11am – 5pm during peak)
  • Friday = 8:45am – 2:15pm (8:30am – 4pm during peak)
  • Saturday = 9:30am – 3:45pm
  • Sunday = 8:30am – 4pm

Week 2 (6 hours, 17 during peak):

  • Monday = 11:30am – 2:30pm (11am – 5pm during peak)
  • Wednesday = 11:30am – 2:30pm (11am – 5pm during peak)
  • Friday = (9:30am – 2:30pm during peak)

📩 Ready to Join the Fun?

Apply now and tell us why you’d be a great fit for the Grass Hoppers team.

Come and help us create a place where children laugh, families relax, and every visit is an adventure 🦗💚

Company Overview

We are an independently owned business committed to our vision: to deliver great experiences for all the family. Through retail, food and play offerings in each of our retail destinations, we believe we have created a unique mix of brands that always deliver great experiences for families across multiple sites in Yorkshire.