- Experience in fast-paced, active customer service or hospitality operations.
- Experience welcoming guests, answering questions, and taking food/drink orders.
- Experience supervising play areas (or similar) to ensure guest safety and enjoyment.
Role Type
Pay Rate
Description
📍Otley Garden Centre, Grass Hoppers
If you love working with people, enjoy variety, and want a role where every day is active, social, and fun, this could be the perfect fit!
🎯 About the Role
As a Grass Hoppers Assistant & Kitchen Assistant, you’ll be right at the heart of the guest experience. This is a hands-on, varied role where you’ll support both our play areas and café, making sure every visit is smooth, safe, and memorable.
Your day-to-day will include:
You can be assigned to multiple different areas within Grass Hoppers, for example a morning in outdoor play, and an afternoon in the Kitchen. Please see below the duties this role can involve:
✅ Welcoming families with a friendly, upbeat attitude
✅ Supervising play areas (bounce pillows, go-karts, climbing frames & more)
✅ Supporting guests and answering questions
✅ Taking food & drink orders and serving customers
✅ Preparing drinks and assisting with food service
✅ Keeping all areas clean, safe, and ready for fun
✅ Working as part of a supportive, energetic team
🍽️Supporting on the pot washing machine, efficiently loading & unloading dishes & cutlery
🍽️Preparing ingredients such as chopping vegetables for side salads, preparing sandwiches
🍽️Helping support the Back of House Kitchen team with ad hoc duties and cleaning
👉 No two days are the same – you’ll move between play and catering to help wherever needed.
💚 What We’re Looking For
We’re all about personality and attitude – we can train everything else!
You’ll thrive in this role if you:
- Enjoy working with families and children
- Bring positive energy and a can-do attitude
- Are comfortable in a fast-paced, active environment
- Love variety and staying busy
- Are a great team player who’s happy to jump in and help
📅 Hours & Contract
Hours vary dependent on if we’re in peak or off-peak season. Peak is our busiest 13 weeks out of the year (School holidays).
Average hours per week: 15.25 (off-peak), 22.5 (peak)
Week 1 (24.5 hours, 28 during peak):
- Monday = 11:30am – 2:30pm (9:30am – 3:45pm during peak)
- Wednesday = 11:30am – 2:30pm (11am – 5pm during peak)
- Friday = 8:45am – 2:15pm (8:30am – 4pm during peak)
- Saturday = 9:30am – 3:45pm
- Sunday = 8:30am – 4pm
Week 2 (6 hours, 17 during peak):
- Monday = 11:30am – 2:30pm (11am – 5pm during peak)
- Wednesday = 11:30am – 2:30pm (11am – 5pm during peak)
- Friday = (9:30am – 2:30pm during peak)
📩 Ready to Join the Fun?
Apply now and tell us why you’d be a great fit for the Grass Hoppers team.
Come and help us create a place where children laugh, families relax, and every visit is an adventure 🦗💚
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