About the Role

We are looking for a reliable and proactive Night Security Porter to join our team at our purpose-built student accommodation in Stockton on Tees. In this overnight role, you will be responsible for ensuring the security, safety, and cleanliness of the building, as well as providing a reassuring and professional presence for our student residents.

This is a hands-on position ideal for someone who is calm under pressure, confident working alone, and takes pride in keeping things running smoothly overnight.

This role is on a shift pattern, between the hours of 8pm and 8am Monday to Sunday, 4 on 4 off.

Key Responsibilities

• Conduct regular internal and external patrols of the building
• Monitor CCTV and access systems, reporting any concerns or incidents
• Ensure all communal areas remain clean, safe, and presentable during the shift
• Respond to resident queries, noise complaints, and incidents in a professional manner
• Act as the first point of contact in emergencies or fire evacuations
• Support with basic maintenance checks and reporting of issues
• Complete accurate shift handover logs and incident reports
• Undertake any other reasonable duties to support the smooth running of the site
• Parcel distribution
• Responding to booking enquiries

About You

• Previous experience in a facilities, security, or night porter role (desirable but not essential)
• Confident and approachable, with strong communication skills
• Able to remain calm and professional when dealing with unexpected situations
• Comfortable working independently overnight
• Good attention to detail and a proactive approach to problem solving
• Awareness of health & safety, fire safety, and safeguarding best practices

Desirable

• Experience working in student accommodation or property management.

Benefits

• EAP and Wellbeing App
• 25 Days Holidays Plus Bank Holidays (FTE)
• Employee Discount Platform
• Company Pension
• Death in Service