National Account Manager

Location: Sydney, Australia

Reports to: Commercial Manager

About PLAION

With over 25 years of global experience, PLAION is a leading publisher and distributor of digital entertainment—including games, films, and software. As Europe’s top partner for publishers and with a growing international presence across North America and Asia, PLAION delivers excellence in publishing, marketing, and distribution. Since the acquisition of 18point2 in 2019, PLAION ANZ has become a market leader in independent publishing and distribution, with the Sydney office now serving as the APAC regional hub following a 2022 restructure.

The Role

As National Account Manager, you will be responsible for managing key retail partnerships, driving revenue growth, and ensuring the commercial success of product launches across PLAION’s own group labels and third-party publishing partners. This role is ideal for a results-driven, collaborative individual with a passion for games and a solid track record in sales or account management.

Key Responsibilities

• Retail Account Management: Build and maintain strong relationships with national retailers to drive long-term business growth.

• Revenue & Sales Performance: Meet and exceed sales targets through tailored account strategies and identifying new opportunities.

• Product Launch Execution: Partner with cross-functional teams and retail accounts to ensure successful, on-time launches.

• Retail Negotiation: Lead pricing, promotional, and stock management discussions to maximise portfolio growth.

• Market Insights: Analyse market trends, competitor activity, and sales data to inform business decisions.

• Cross-Functional Collaboration: Work closely with internal teams including marketing, supply chain, and finance.

• Reporting & Forecasting: Deliver accurate sales forecasts, performance reports, and actionable insights to stakeholders.

• Promotional Planning: Develop and implement impactful retail promotions in line with brand strategy.

What You’ll Bring

Experience & Knowledge

• Minimum 3 years in account management, sales, or business development—ideally within video games, entertainment, or FMCG.

• Understanding of retail, e-commerce, and digital distribution channels.

• Knowledge of market trends, product lifecycle management, supply chain coordination, and commercial performance tracking.

Skills

• Strong sales, negotiation, and presentation skills.

• Excellent relationship-building capabilities with both internal and external stakeholders.

• Analytical mindset with experience in reporting, forecasting, and data interpretation.

• Proficient in Excel, PowerPoint, CRM systems, and sales analytics tools.

• Able to juggle multiple projects with tight deadlines while maintaining attention to detail.

Characteristics

• Proactive & Results-Driven – Takes initiative and is motivated by achieving and exceeding targets.

• Detail-Oriented – Ensures accuracy in reporting, forecasting, and account management.

• Adaptable & Resilient – Thrives in a fast-paced environment and responds well to changing market conditions.

• Team Player – Works collaboratively with internal teams and external partners to drive business success.

• Strategic Thinker – Capable of balancing short-term sales goals with long-term business growth strategies.

You are a commercially minded and results-driven professional with a passion for video games and entertainment. Known for your proactive approach and high attention to detail, you thrive in fast-paced environments and consistently deliver against targets. A natural collaborator, you build strong relationships and work seamlessly across teams with a can-do attitude.

PLAION

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