EmploymentOS for your Business

Support

Help Desk, Hero Academy, FAQs, guides and technical documentation

How can we support you?

Help Centre

Get started with our products and access the latest release notes

Have a question?

Our virtual assistant is here to answer your support questions

FAQs

Answers to our most common questions

Platform Status

Experiencing an outage?
See the live status of our platforms

Guides, Documentation and Learning

Hands with red nails and a smartwatch type on a laptop in a cozy setting. The white shirt and ring convey a sense of casual elegance.

HR Platform Guides

How-to guides and technical step-by-steps for all things HR

A man in a white shirt and glasses joyfully tosses a white cup indoors. He's in a modern space with a lush green wall, looking relaxed and cheerful.

Payroll Guides

How-to guides and technical step-by-steps for all things Payroll

Hands typing on a laptop with a "My Learning" online dashboard displayed. A pen lies beside, suggesting a work or study setting.

On-Demand Video Learning

Access our videos for in-depth training on maximising the benefits of Employment Hero.

Find all the support you need

Explore the ways we support you.

Looking for HR or Payroll management advice?

Our support team is here to help you with your technical platform issues, but if you need more general HR or payroll advice, why not check out our advisory lines?