Vocantas helps organizations close the gap between workforce planning and what actually happens when the working day begins.

Our workforce execution platform complements HR, payroll, rostering and workforce management systems by automating the real-time processes that happen when shifts become vacant, employees call out, or staffing needs suddenly change.

Vocantas automates shift filling, employee callouts, absence and lateness reporting, and workforce communications across voice, SMS, email, mobile app and web. Using configurable business rules, organizations can automatically identify and contact eligible employees while accounting for requirements such as seniority, qualifications, availability, hours worked and overtime. Every interaction is captured to provide a clear audit trail.

For Employment Hero customers and partners, Vocantas can extend existing workforce management processes without replacing the systems teams already rely on. We’re particularly well suited to complex, shift-based and 24/7 workforces where manual calls, spreadsheets and last-minute staffing coordination consume valuable time.

Our goal is simple: less time chasing coverage, faster shift filling and more resilient workforce operations.