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Compliance and Quality Assurance Specialist

Operations & Quality • Bowen Hills, Queensland 4006, Australia • Full-time

Description

Keep us Compliant. Make Care Better. Own the Policy Detail that Shapes Safer Services.

We’re looking for a smart, detail-driven compliance specialist to help us lead aged care quality into the future. At Trilogy Care, we deliver care differently with transparency, choice, and impact. This role is perfect for someone who understands aged care legislation and thrives on bridging the gap between policy and practice.

What You’ll Do

• Lead a full policy and compliance review aligned to the Aged Care Act 2024

• Conduct a gap analysis across quality standards and operations

• Develop and implement clear, audit-ready policy and QA documentation

• Monitor compliance with external providers and embed best practice

• Keep policies up to date and usable across diverse internal teams

• Deliver internal guidance, training and reporting for operational teams

What You’ll Bring

• Strong working knowledge of the Aged Care Act 2024 and quality standards

• Experience in compliance, quality, or policy development in health or aged care

• Confidence interpreting legislation and turning it into clear, usable processes

• Skills in internal audits, risk mitigation and QA frameworks

• Ability to lead policy projects and collaborate cross-functionally

Why Join Trilogy Care?

• Expansive King Street office close to cafes, transport, and food restaurants (that we receive discounts at)

• A full-time, Monday to Friday role, no nights or weekends

• Be part of a high-performing team

• Ongoing training and development from day one

• Salary packaging, EAP for you and your family and wellness perks

• Fitness Passport access to help you move and recharge

Ready to turn policy into action?

Join us and lead the work that keeps aged care accountable, compliant, and future-ready.

Role Type

On-site • Permanent • Full-time • Mid-level Senior

Company Overview

Trilogy Care is Australia’s fastest growing provider of Home Care Packages. Our innovative self-management model delivers greater choice, transparency, and value to our consumers, ensuring they spend less on management fees and more on long-term-care and services.
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