About The Nunhead Gardener 🌱
The Nunhead Gardener is a fast-growing, family-run group of unique garden shops operating across South East and Central London.
Independently owned, we take pride in our team of friendly and knowledgeable horticulturalists and florists who live and breathe plants and flowers.
Going the extra mile for our customers comes naturally because we share a genuine passion for the botanical world.
We’re committed to the communities where our stores operate, always serving as hubs of activity, partnering with local neighbours, and supporting community initiatives.
We continually refine and improve our retail spaces, ensuring they’re warm, inviting places to visit.
This ambitious drive, combined with committed teamwork, allows us to punch above our weight in delivering exceptional service, memorable customer experiences, and our legendary product displays.
At the heart of everything we do are our people. By nurturing a supportive workplace, we prioritise growth and personal development to deliver the best in horticultural services. With ambitious future plans, now is an exciting time to join us.
Primary Responsibilities:
Warehouse Operations:
- Efficiently process deliveries, ensuring all items are received accurately and recorded in the warehouse management system (Vector).
- Pick and prepare orders for store replenishment, maintaining effective communication with the Store teams to ensure timely stock replenishment.
- Assist with regular stock takes to ensure accurate warehouse inventory records.
- Load and unload vehicles by hand, following all health and safety protocols.
- Keep the warehouse clean, tidy, and organized, actively participating in efforts to improve warehouse processes.
- Support the procurement process by assisting with purchasing products from suppliers and maintaining professional relationships.
- Undertake any additional tasks as required to support the Warehouse Manager and general warehouse operations.
Assistance with Plant Installation & Maintenance:
- When required, to assist the Plant Installation & Maintenance Supervisor with the planning and execution of plant installation projects, ensuring that all tasks are completed efficiently and to a high standard.
- Support the preparation of resources for plant installations and maintenance visits, ensuring all necessary materials and tools are available.
- Participate in on-the-job training to learn plant installation techniques, safety procedures, and customer service standards.
- Assist with plant maintenance tasks, such as watering, feeding, and applying pest control measures as directed by the Supervisor.
- Provide support in maintaining high levels of customer satisfaction by helping to ensure that all plant installations meet the required quality standards.
Deliveries (for candidates with a valid driving licence):
- Packing, loading and unloading the delivery van
- Delivering parcels and goods to customers
- Ensuring all items are delivered on their scheduled delivery day
- Maintaining regular communication with the Warehouse Manager
- Responsible for collections from our suppliers at the flower market
- Review deliveries with recipients to ensure they’re accurate
- Providing excellent customer service, answering questions, and handling complaints from clients.
- Adhering to assigned routes and following time schedules.
- Abiding by all transportation laws and maintaining a safe driving record.
- Ensure that the delivery Van is kept clean and tidy
Skills and Qualifications:
Warehouse Operations: Strong organizational skills, reliability, and the ability to handle the physical demands of warehouse work. Proficient in basic literacy and numeracy, with some experience using warehouse management systems.
Technical Aptitude: Basic knowledge of plant care is beneficial, but not required; a willingness to learn is essential
Customer Service: Good communication skills and a positive attitude towards helping maintain customer satisfaction.
Flexibility and Adaptability: Ability to work both independently and as part of a team in a dynamic, fast-paced environment.
Physical Fitness: Must be capable of performing the physical aspects of the role, including lifting, carrying, and moving heavy objects.
Driving License: A valid driving license is preferred but not essential.
Benefits:
The opportunity to be involved in a forward-thinking, customer focussed, technology-driven, agile, fast-growing small business
Competitive pay rate. Inline with industry standards and dependent on experience.
Applicants should apply by submitting a CV and cover letter
Please note that due to the high volume of applications, you will only be contacted should we wish to take your application further. We apologise that we are unable to respond to every submission directly.
