About The Nunhead Gardener 🌱
The Nunhead Gardener is a fast-growing, family-run group of unique garden shops operating across South East and Central London.
Independently owned, we take pride in our team of friendly and knowledgeable horticulturalists and florists who live and breathe plants and flowers.
Going the extra mile for our customers comes naturally because we share a genuine passion for the botanical world.
We’re committed to the communities where our stores operate, always serving as hubs of activity, partnering with local neighbours, and supporting community initiatives.
We continually refine and improve our retail spaces, ensuring they’re warm, inviting places to visit.
This ambitious drive, combined with committed teamwork, allows us to punch above our weight in delivering exceptional service, memorable customer experiences, and our legendary product displays.
At the heart of everything we do are our people. By nurturing a supportive workplace, we prioritise growth and personal development to deliver the best in horticultural services. With ambitious future plans, now is an exciting time to join us.
The opportunity:
Strong, friendly, outgoing and enthusiastic Horticultural Sales Advisor wanted to work in our South East London Garden Centres. Good working knowledge of Indoor plants and how to care for them alongside strong customer service skills are a prerequisite for this role.
Must be well presented, outgoing and friendly, able to quickly build a good rapport with customers and have a great passion for horticulture. A relevant horticulture qualification and previous experience in a retail garden centre would be an advantage.
Training and support will be given in order to develop or acquire the knowledge to assist our extensive and varied customer base.
Working hours will include weekends and Bank Holidays as required.
We will consider full-time or part-time applicants.
You will be based at either our Nunhead, Camberwell or Elephant Park Garden Centre, and may be called upon to work in our other stores.
Responsibilities:
You will support the Senior Store Management in the daily operations of the store which include but are not limited to;
· Customer service and sales – engaging customers proactively and promoting the highest standards of customer care and service
· Advising customers on plant choice and care and with general queries
· Creating and maintaining attractive plant and homeware displays as directed by the Visual Merchandiser
· A good working knowledge of Houseplants and their care requirements is a prerequisite for this role
· Assist in maintaining a high level of creative visual merchandising throughout the store
· Receiving and processing weekly deliveries of pots, compost and plants
· Keeping the shop clean & tidy
· Ensuring the retail space is presentable and safe for customers
· Stock management including watering and care of plants
· Any other ad hoc duties as requested by the management
· You will work quickly, decisively and always with clear goals in mind.
· You will be organised, self-motivated and responsible, taking ownership of your projects. You will enjoy collaborating with others.
Experience, Skills and Traits Required:
· Strong indoor plant knowledge
· Possess a good knowledge of plant pests and the appropriate remedies
· Be confident, friendly, outgoing and enthusiastic
· Prior experience in plant-based businesses
· You will be passionate about delivering exceptional levels of customer service
· You will be obsessively organised, tidy and have an eye for detail
· You will be flexible in your approach and open to trying new things
· You will possess excellent interpersonal skills
· You will be honest, open and operate with integrity
· You’ll get excited about learning new things and sharing your knowledge with others
· You will have a love of plants and all things related to gardening
Benefits:
· The opportunity to be involved in a forward-thinking, customer focussed, technology-driven, agile, fast-growing small business
· Competitive pay rate. In line with industry-standard and dependent on experience
· 28 days holiday allowance (including bank holidays) pro rata
· Sales target bonus
· Company contributed pension
· Generous staff discount
· Access to our health assured employee assistance programme
· Bike to work Scheme
Applicants should apply by submitting a CV and cover letter
Please note that due to the high volume of applications, you will only be contacted should we wish to take your application further. We apologise that we are unable to respond to every submission directly.
