About Smokeball
With offices in Australia, the US, and the UK, Smokeball is the leading provider of legal practice management software helping small and mid-sized legal practices run their best firm and live their best life. We’re passionate about what we do, and our clients know it!
Not to brag, but we have been awarded the best place to work in Australia by Wrk+ and once again, we have been certified as a “Great Place to Work”. Culture plays a big part in our success, and our clear purpose and vision motivate us daily.
Role Overview
We’re looking for a thoughtful, creative, and strategic Web Manager to take the reins of Smokeball’s online presence and help us make a real impact. This is a key role where you’ll be the go-to person for everything web, bringing ideas to life, improving how we show up online, and making sure our website not only looks great but actually works hard for the business.
You’ll work closely with our marketing team, designer, and leadership to shape a website that truly reflects who we are, connects with our audience, and supports our growth. Whether it’s testing new ideas, optimising for performance, or solving technical challenges, your voice and vision will matter here.
If you’re someone who enjoys both the creative and the technical sides of the web, and you love collaborating to make things better every day, we’d love to hear from you!
Key Responsibilities
• Own and manage the day-to-day functionality, performance, and user experience of Smokeball’s website.
• Monitor key performance metrics such as, traffic, engagement, bounce rates, and conversion paths to understand user behaviour and continuously improve the client journey.
• Collaborate with stakeholders to scope and deliver web development and content projects from ideation through to execution.
• Lead and manage website migration, consolidation, and redesign initiatives.
• Develop and maintain a strategic roadmap for ongoing website optimisation aligned with business priorities.
• Apply SEO best practices, from keyword optimisation to technical enhancements and new content creation.
• Understand how web performance integrates with our CRM and marketing tech stack to influence lead flow and the broader customer experience.
What we are looking for
• Someone with proven experience in creating, editing, optimising, and monitoring websites.
• Strong design and UX expertise, with a focus on delivering exceptional user experiences and testing for continuous improvement.
• You must have CMS experience and if you have this experience in Webflow it will be advantageous
• You will have the ability to work in a fast paced environment, be adaptable and keen to work autonomously allowing you to put your own stamp on things.
• 3+ years’ as a web manager
• Proven experience managing a website with a focus on UX design, SEO and CRO.
• Skilled in editing, optimising and monitoring websites for continuous improvement.
What’s in it for you?
💵 Competitive Salary
🧘 Wellbeing allowance
💭 Be part of a forward-thinking company that is transforming the legal industry.
🌴 Generous PTO
👪 Paid Parental Leave
🥡 Office lunches and loads of snacks
🧢 And of course…the SWAG!
*Smokeball is an equal opportunity employer and is committed to providing an open, welcoming environment for everyone. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.
Don’t meet all the criteria? No worries! If our values resonate with your personal values and you think you have what it takes, we’d love to hear from you!
Please note: This role is only open to Australian residents. Unfortunately, we are not able to offer sponsorship currently.
