Position Title:
Communications and Administration Officer
Hours:
Full-time – 38 hours per week
(15 hours Administrative Support | 23 hours Communications and Health Promotions)
Award:
Social, Community, Home Care and Disability Services Industry Award 2010
Classification:
SCHADS Award Level 4 ( negotiate)
Location:
Brisbane (State-wide service delivery support, including Cairns)
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About This Role
Eating Disorders Queensland (EDQ) is seeking a detail-oriented, enthusiastic, and passionate individual to join our team as a Communications and Administration Officer. This hybrid role is central to EDQ’s daily operations and public health mission, offering administrative support, communication, social media, and health promotion initiatives.
You will be responsible for supporting the team and clients with daily administrative tasks and office coordination while contributing to EDQ’s visibility and impact through compelling communication campaigns and public health messaging.
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About Eating Disorders Queensland (EDQ)
EDQ is a state-wide, community-based, not-for-profit organisation that provides therapeutic, psychosocial, and lived-experience support to individuals and carers affected by eating disorders. We are committed to challenging diet culture, weight stigma, and improving early intervention and recovery outcomes.
Our Values:
Nurture | Empowerment | Integrity | Innovation | Collaboration
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Working Principles
• Valuing relationships, self-care, and capacity building
• Collaborative, strengths-based and recovery-oriented decision-making
• Promotion of individual and social change
• Valuing lived experience and diverse identities
• Acknowledging socio-cultural, gendered and systemic influences
• Partnering with or providing alternatives to the medical model
• Commitment to workplace health and safety (WHS)
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Reporting Relationships
• Reports to: Operations Manager
• Delegation: Receives task-specific delegation from the Operations Manager and the CEO
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Key Responsibilities
Administrative (15 hours/week)
• Be the first point of contact—greet clients, visitors, and stakeholders warmly
• Handle incoming calls, emails, mail, and provide accurate service information
• Maintain office records and manage document filing with discretion and confidentiality
• Support scheduling of events and meetings, including bookings, food ordering, and travel
• Oversee office supplies, equipment servicing, and cleaning rosters
• Enter basic client data into the client management system
• Support projects and assist the CEO as needed
• Maintain a tidy and welcoming office environment
Communications and Promotions (23 hours/week)
• Plan and deliver communication and health promotion strategies aligned with EDQ’s mission
• Manage EDQ’s social media accounts, website, newsletter, and email campaigns
• Work collaboratively with our external advertising company
• Work closely with the Operations Manager and CEO to create topical public awareness campaigns that challenge diet culture and promote body diversity
• Coordinate and promote events and programs in collaboration with internal teams
• Develop written and visual content (blogs, videos, infographics) for various platforms
• Represent EDQ at relevant sector events and networking opportunities
• Conduct presentations and service overviews
• Contribute to a positive, collaborative team culture
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Key Selection Criteria
1. Qualifications & Experience
- Tertiary qualification in Public Health, Communications, Administration, or relevant fields
- Experience in administrative support and/or communication roles, ideally in health or NFP sectors
- Proficiency in Microsoft Office Suite, Canva and social media management platforms
2. Communication & Interpersonal Skills
- Outstanding verbal and written communication skills
- Ability to develop engaging content for diverse audiences
- High emotional intelligence and relationship-building capability
3. Time Management & Organisation
- Ability to manage multiple responsibilities with strong attention to detail
- Demonstrated initiative and problem-solving ability
4. Values Alignment
- Commitment to EDQ’s feminist, anti-oppressive and recovery-oriented approach
- Passion for challenging weight stigma and promoting lived experience
- Familiarity with Queensland’s health and mental health sectors (or capacity to learn)
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Perks & Benefits
• Collaborative, values-driven work culture
• Ongoing training, supervision, and professional development budget
• Flexible workplace that values lived experience
• Salary packaging and leave loading
• Convenient location near public transport
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Application Requirements
Applicants must possess or obtain:
• Queensland Working with Children Check (Blue Card)
• Queensland Yellow Card for criminal history screening
• (If applicable) Registration with relevant professional body (e.g. AASW, PACFA, AHPRA)
Submit:
• Resume (max 3 pages)
• Cover letter addressing key selection criteria (max 2 pages)
• Contact details for three referees
Apply to: admin@edq.org.au
Applications reviewed as received.
