Do you believe in a better, fairer, sustainable world for all?
A fantastic opportunity has arisen to join our circle. We are looking for an enthusiastic, organised, and resilient people manager to work as our Packaging Team Leader, in a dynamic, evolving company, who are driven to make a real impact on humanity and the planet.
Beyondly in a nutshell
At the heart of Beyondly (formerly Comply Direct) is our planet. We deliver better solutions for a brighter tomorrow and are devoted to reinventing the wheel through our market leading environmental consultancy and compliance services. We care about preserving humanity and our planet. Driven by our passion, we go above and beyond to make a real impact.
As a B Corp certified business, we are dedicated to being a force for good, fuelled by an energy to place equal importance on people, planet and profit.
By joining our circle, you will be part of a business for good and will contribute to our vision of creating a better, fairer, sustainable world for all. We ask that you have the passion to serve our purpose of leading, inspiring, and educating to positively impact society and the environment. In return, we promise to provide you with the best tools, support and working environment to flourish in all areas of your life.
The role
To be an integral part of the packaging customer support team, coordinating the management of the day-to-day workload – ensuring completion of daily, weekly and monthly tasks and reporting on workflow. Delivering line management to the customer support team, and providing them with support with packaging compliance members, ensuring efficient and effective delivery of work and a positive customer experience.
You can read more information about the packaging compliance and plastic tax regulations by following the below links:
- Packaging Compliance: https://www.gov.uk/government/collections/extended-producer-responsibility-for-packaging-report-packaging-data
- Plastic Tax: https://www.gov.uk/government/collections/plastic-packaging-tax
The responsibilities (there are more!)
- Day-to-day management of the packaging customer support team – allocating new members, supporting priority setting in line with internal and regulatory deadlines.
- Coordinate the delivery of department work, quality checks, and customer audits, in line with internal, customer and regulatory deadlines.
- Regular status reporting in line with internal and external compliance deadlines to the departmental manager.
- Facilitate weekly team catch ups – manage agenda, ensure value and visibility of regulatory deadlines and business plan deadlines, facilitate knowledge and skill sharing and sharing outputs with the departmental manager.
- Establish customer communication templates and coordinate the sending of customer communications across the team.
- Coaching and mentoring team members, supporting with decision-making, compliance queries, customer service in support of building their knowledge, facilitating cross-team collaboration.
- Support the team with tasks as required e.g. completing quality checks, cost calculator creation, chasing outstanding data, onsite visits etc.
The perks
Beyondly attributes its’ ongoing growth and success to its’ employees and is committed to rewarding and recognising their contribution as well as prioritising employee well-being and has won multiple awards over the last 5 years as a result of its’ approach to this. As well as the opportunity to be part of a unique reward structure, some of the benefits you will receive when joining the team include:
- Salary £33,000 p/a plus performance related bonus in line with the existing reward framework (bonus eligible after 6-month probation period).
- Support and opportunities for personal development.
- 25 days holiday plus bank holidays and your birthday off, flexible and hybrid working opportunities, company pension, private medical insurance including dental and optical cover, sabbaticals, access to employee benefits platform ‘Perkbox’ and membership to the all-encompassing employee health and well-being programme.
- Other benefits include regular team building events, volunteering opportunities and many more. Discover more about the host of benefits Beyondly employees receive here: https://www.beyond.ly/about/working-with-us/
The person
You will be an experienced and confident leader with excellent communication and motivational skills. You will be highly organised, with the ability to effectively allocate tasks, manage deadlines and oversee multiple priorities. You will be proactive in identifying risks, resolving issues and ensuring the smooth running of the team. You will have strong leadership skills with previous experience in line management and will be confident in coaching and mentoring a team, fostering a collaborative and supportive environment to enable team members to develop their skills and expertise.
You will be highly adaptable and able to work in a fast-paced environment. You will have a keen eye for detail, be proficient in Microsoft Office and will be an excellent communicator with the ability to engage with both internal and external customers, providing clear guidance, support and technical expertise. You will have a strong customer-focused mindset to ensure our services are delivered to the highest standard, while proactively keeping stakeholders informed.
To thrive in this role, you will be passionate and excited to work for a business for good and excited to work in a fast-paced environment. You will be a hands-on, solution-focused team player who works well in a team with a ‘muck in’ approach, being flexible and highly resilient.
If you have previous experience of working in environmental legislation, compliance or regulation, or have extensive experience of working in a customer focused environment then even better. A wicked sense of humour is a bonus too!
Please email your CV and covering letter to HR@beyond.ly or call 01756 706570 for further information. A more detailed job description will be provided at interview.
Beyondly are committed to creating a diverse and inclusive workplace; a place where we can all be ourselves. We positively encourage applications from candidates from all backgrounds, as well as feedback from current or future employees about how we can be more accommodating to your requirements.
If your experience looks a little different from what we’ve highlighted on our job advert and you think you can bring value to the role, get in touch – we’d love to learn more about you!
