About us
aXcelerate is a leading SaaS provider, with our Student and Learning Management System powering millions of learners’ course and competency records nationwide. As an industry leader, we’re on an exciting growth journey, transforming the way training providers and employers manage and support their learners.
Recognised as a Great Place to Work for two years running, we have a culture where people feel valued and supported to thrive. With ambitious growth plans and countless opportunities to develop your career, there’s never been a better time to join our team and help us shape the future of education technology.
The opportunity
We are currently seeking an Office Manager to coordinate the effective running of the aXcelerate office, including building & facilities, event planning and administrative support. Additionally, this role will involve some basic IT support for new starters and existing staff.
Responsibilities
- First point of contact for visitors, contractors and clients who attend the building.
- Coordination of general building maintenance and repairs and liaising with staff and contractors to ensure the facilities are kept in good condition.
- Regular stocktake and ordering of office supplies and weekly grocery order.
- Internal event planning, including organising catering, room hire and guest lists.
- Planning and assisting with external functions.
- General office admin, including keeping systems up to date, calendar management and other admin as required.
- Troubleshooting and diagnosing basic IT issues for new starters and staff.
- Assisting with the setup and deployment of new devices, including computers, printers, and mobile devices.
- Monitoring and maintaining IT inventory, including hardware and software licenses, and assisting with procurement as needed.
- Assistance with miscellaneous projects as required.
About you
- Previous experience in an Office Manager/Administrator or Facilities Coordinator role
- Project management skills
- Demonstrated experience with general office administration, planning and coordination of events and customer service
- Systems savvy – ability to learn and use different systems and software
- Possess strong attention to detail and problem-solving skills
- Ability to maintain confidentiality of company information
- Ability to work with ambiguity and come up with solutions to problems
- Excellent communication skills, in particular written communication
- Any experience with IT or Technical support will be highly regarded
What we offer
- A central location, close to public transport, cafes and shops, with free on-site parking available.
- A vibrant, supportive and team-oriented culture, with regular team activities and social events.
- A focus on professional development and learning, with access to our LMS, external and internal training opportunities and your own personal annual PD budget.
- Access for you and your family to an Employee Assistance Program and resources.
- Cashback offers and discounts on popular brands through our Employment Hero app.
- Opportunities for career development with well defined career pathways across the business.
- Proud members of Women in Technology with access to networking events, professional development opportunities and resources.
How to apply
Please submit an up-to-date resume (in pdf format) which outlines your suitability for the role.
We’re looking for individuals who resonate with our values – H.E.A.R.T.: Honesty, Empathy, Acceptance, Respect, and Trust, whilst also bringing a unique perspective to their work.
We are committed to promoting diversity in the workplace and encourage people from all backgrounds to apply.
If you require any reasonable adjustments during the application process, please let us know by emailing careers@axcelerate.com.
