POSITION: Industry Coordinator
LOCATION: Adelaide Fringe & FringeWORKS
START DATE: 1 July 2025
END DATE: 30 June 2026
REPORTS TO: Marketplace Manager
EMPLOYMENT: Full Time
SALARY: $65,000 per annum (pro rata), plus 11.5% superannuation
ABOUT ADELAIDE FRINGE
Adelaide Fringe is an annual open-access arts festival run over four weeks and five weekends in Adelaide, South Australia during February and March. With free events, ground-breaking work, new talent, innovative thinking and original voices, we’re for everyone. It is one of the largest, most popular and diverse arts festivals in Australia. Thousands of artists from around Australia and across the globe participate alongside home-grown talent, in art forms spanning cabaret, comedy, circus & physical theatre, dance, film, theatre, music, visual art and design.
Adelaide Fringe supports flexible and accessible working arrangements for all. This includes people with a disability, Aboriginal and Torres Strait Islanders, culturally, religiously and linguistically diverse people, young people, older people, women, and people who identify as gay, lesbian, bisexual, transgender, intersex or queer. We draw pride and strength from our diversity, remain open to new approaches and actively foster an inclusive workplace that celebrates the contribution made by all our people.
BENEFITS OF WORKING AT ADELAIDE FRINGE
- Employee Assistance Program
- 5 Days (post) festival leave for year-round staff (this is additional to four weeks annual leave)
- 9 Day working fortnight
- 2 days of Volunteer Leave for all full year and seasonal salaried staff
- Ongoing training opportunities
- Staff development days and opportunities
- An Adelaide Fringe Membership
- Flexible work environment
- An optional social calendar and events
- Study leave
POSITION SUMMARY
The Industry Coordinator will provide a pivotal role in the growth and development of the industry marketplace and support projects across our key stakeholders that include industry, venues, councils/government, artists and funders. Working with the Marketplace Manager they will coordinate the industry program (both online and in person) and work collaboratively with the Artist & Venues team to deliver key projects that drive touring outcomes, industry collaborations and foster new sector relationships to support the vision of empowering artists, venues and programmers to flourish in the creative industries locally, nationally and globally. Projects include the coordination and delivery of the Honey Pot delegate program, My Honey Pot applications, Industry research and outreach, guest coordination, arts industry collaborations, tour ready award recipients and stakeholders, Visas for industry and artists, CRM transition, outcomes tracking, grant writing and artist and venues registration support.
This role will bridge collaborations between industry and artists and assist in the facilitation of connections across the fringe year and see greater stakeholder engagement that sees new works participating in Fringe and greater onward programming and opportunities for artists and companies.
The position requires strong industry knowledge and previous experience in arts and festival environments. A public facing role needing a confident and proactive approach to building new relationships, coordinating hundreds of stakeholders and driving connections and outcomes within the marketplace with the Marketplace Manager.
About Honey Pot
The marketplace program, Honey Pot, is instrumental in providing registered artists with opportunities for programming, new commissions, collaborations, professional development and networking. It does this by hosting over 400 leading programmers and presenters from around Australia and the world, to see shows, meet artists, participate in key networking events, and navigate the program for the most unique and progressive contemporary work to present for a future season. Delegates take part either virtually or physically – we tailor their experience depending on how they opt in.
About Artists & Venues
The Artist & Venue team liaise with and provide support to Adelaide Fringe registered Artists and Venues. This includes facilitating Artist and Venue registrations, planning and delivering professional development and information sessions for Artists and Venues, planning and producing artist and venue resources and events, managing artist and venue communications, managing the Fringe Fund grants program, producing the Adelaide Fringe Guide and facilitating the Awards Program along with a host of other programs and opportunities to strengthen the Adelaide Fringe experience for artists and venues.
ORGANISATIONAL RELATIONSHIP
Reports to: Marketplace Manager
Department: Programs & Development
Supervises: Artist Venues and Marketplace Administrator, Interns, Volunteers
Internal Liaisons: Director & CEO, Executive Directors, all Adelaide Fringe Managers, Volunteer Coordinator and other Adelaide Fringe staff as required
External Liaisons: Staff at Adelaide Fringe’s accommodation partner, Venue staff at event locations, FringeWORKS & Adelaide Fringe Staff, Honey Pot delegates (both local, national and international & online), Adelaide Fringe registered producers, artists and companies.
KEY RESPONSIBILITIES
Industry & Participant Outreach
- Support the growth and development of the industry delegate program through research, approach and invitation.
- In conjunction with the Marketplace Manager, coordinate all elements of the delegates’ participation, from invitations through to detailed and tailored itineraries.
- Support the growth and inclusion of new venues, shows and collaborations in the marketplace program.
- Coordinate industry and artist support 1-on1 sessions.
Arts Industry Collaborations
- Support and nurture industry collaborations between artists and small to medium arts organisations.
- Coordinate mentoring, advice, development support and inclusion in the Adelaide Fringe and Honey Pot program.
- Ensure appropriate reporting, analysis and acquittals are captured and communicated effectively.
Tour Ready Award Recipients and Stakeholders
- Coordinate all tour ready award winners inclusion in the Adelaide Fringe and Honey Pot program.
- Coordinate MOU’s with participants.
- Deliver venue, registration and marketplace support to all shows.
Visas for Artists & Industry
- Support and guide industry and artists through the visa application process.
- Coordinate support letters and track visa status.
- Coordinate and apply processes of notification across departments (ticketing, show cancellations, guest support) for unsuccessful visa applications.
AVR Delivery & My Honey Pot
- Coordinate developments and implementation of marketplace platform – My Honey Pot in AVR.
- Deliver data processing and proofing of My Honey Pot with Artist Venues and Marketplace Administrator.
Guest Coordination
- Coordinate and support external relationships with partner hotels.
- Coordinate delivery of invitations.
- Coordinate accommodation support and flight contributions with invited and approved delegates.
- Process and check invoicing across guest support, budgets and other departments.
Show Suggestions
- Support the marketplace team in the creation and delivery of show suggestions for industry delegates and to match their programming interests and tastes.
- Offer show recommendations and matching to industry delegates within programmed events and networking engagements.
Marketplace Communications
- Work in conjunction with the Marketplace Manager in the organisation, planning and delivery of Honey Pot delegate and artist eDM’s via mailerlite.
- Work closely with the Marketplace Manager in preparing, editing and proofing all Honey Pot communication materials and online resources.
Industry & Participant Program
- Support the planning and delivery of the marketplace program that includes pitching and networking events, HIVEs, 1-on-1’s, industry meetings, guidance and mentorship.
- Working collaboratively with the Marketplace Manager and Artist & Venues Manager to develop, plan and deliver new programs and initiatives.
- Support the delivery and coordination of the FringeWORKS location and hub.
CRM Transition
- Coordinate with the Marketplace Manager the transition of marketplace data, outcomes and contacts using the organisation’s CRM system, ensuring data integrity and confidentiality.
Outcome Tracking
- Implement and coordinate regular outcome tracking and monitoring across surveys, communications, phone calls and research
- Conduct outreach and drive connections post season with industry and artists
Grant Writing
- Support sourcing, planning and developing key projects requiring grant support
- Coordinate compelling grant applications, funding proposals, reports, and acquittals across key funding and government organisations (DFAT, Creative Australia, CreateSA, Philanthropic Foundations)
Artist & Venue Registration & Communications Support
- Support the Artist & Venue teams with registration and venue communications via email, phone and Freshdesk.
Whilst this position description is a summary of the job and lists its key tasks, it is not a definitive list of all the tasks to be undertaken. Tasks can vary from time to time at the discretion of your Manager. To deliver services effectively, a degree of flexibility is needed and the employee may be required to perform work not specifically referred to above.
ESSENTIAL CRITERIA
- Demonstrated experience working in the creative arts industry with programmers, decision makers, festivals and venues nationally and internationally.
- Knowledge and understanding of touring networks and circuits and how they operate.
- Good knowledge of Adelaide Fringe – who we are and what we do. Understanding types and differences in Artist’s works presented in Fringe and what industry delegates are looking for.
- Exceptional people skills, with the ability to interact, liaise and communicate effectively and easily with a broad range of people in a professional and ethical manner.
- Skills in program/project management, including facilitation, planning, development, monitoring and evaluation.
- Computer literacy in word processing, spreadsheets, scheduling, database and internet/email software, and the ability to create, update and maintain efficient and effective records management systems.
- High-level planning, time management and problem-solving skills.
- Exceptional attention to detail.
- Collaborative working style with the ability to work with a team and in a hands-on capacity.
DESIRABLE CRITERIA
- Demonstrated experience in event co-ordination, and delegate logistics within a conference or marketplace setting.
- Previous experience working in a Performing Arts environment is preferable.
- An understanding of national / international performing arts touring circuits and festival programming.
- Familiarity and knowledge of other major events, festivals and venues that relate to the programming of arts.
- Developed written skills and ability to coordinate the preparations of submissions and reports– including applications for funding and grants.
- Demonstrable interpersonal skills and a proven ability to develop genuine long-term relationships with a wide range of stakeholders, via email, telephone and in person.
- Comfortable with occasional public speaking and direction of participants in public spaces.
- Have a C class drivers licence.
PERSONAL ATTRIBUTES
- Passionate, articulate and knowledgeable
- Innovative thinker with the ability to translate ideas into actions
- High level of attention to detail
- Self-reliant and self-motivated
- High level of organisational planning and problem-solving skills
- Professional, good-humoured and solution-oriented, even in high-pressure situations and with competing deadlines.
- Patient, amiable and good humoured
- Models respect in all actions
VALUES
It is required by all staff to embrace the Adelaide Fringe values:
- Creative
- Adaptive
- Persistent
- Collaborative
- Passionate
MANIFESTO
It is required by all staff to embrace the Adelaide Fringe Manifesto:
1. We believe in challenging artists to be brave and audiences to be braver. Be brave with us.
2. We believe that we can inspire audiences to take risks, be inspired and DO IT AGAIN!
3. We believe in collaboration and that we can only push creative boundaries and innovate if we work together.
4. We are committed to cultural diversity, inclusivity, acceptance and continuously educating ourselves and others.
5. We believe in the cultural, social and economic force of the Fringe and the Arts.
6. We believe the Fringe is an important driver for South Australia – it drives outcomes for artists, venues, communities, businesses and the state.
7. We are committed to delivering a Fringe that offers the best possible experience to artists, venues and audiences.
8. We believe in the WOW! … a festival should transform a place and can transform your mind.
9. We are committed to minimising our impact on the environment and maximising our social impact on peoples’ lives.
10. We listen and we are committed to continuous improvement.
