Front Of House Employment Type:Full-Time
Reports To:Front Of House Supervisor/ General Manager
Location: 1364 Main Street, Winnipeg, Manitoba
About Shelly’s Indigenous Bistro
Shelly’s Indigenous Bistro is an Indigenous-owned and operated restaurant providing dine-in, takeout, delivery, catering
and community-based food services. We are committed to quality food, respectful service, safe food handling and a
welcoming workplace.
Position Summary
The Full-Time Evening Front of House Team Member provides consistent evening customer service, manages orders and
payments, supports takeout and delivery coordination and helps maintain an organized close to daily operations.
Key Responsibilities
Welcome customers and provide friendly, professional and culturally respectful service. Take orders accurately in person and by phone and enter them into the POS system. Process cash, debit and credit payments accurately. Package and verify takeout, delivery and catering orders. Communicate clearly with kitchen and delivery staff regarding orders and customer needs. Restock front-end supplies, beverages, condiments and packaging materials. Maintain clean and organized counters, dining areas, service stations and entrances. Respond to customer questions or concerns and involve a supervisor when required. Complete assigned evening closing, cash-out and cleaning duties. Support newer front-of-house staff and communicate service issues to the supervisor.
Qualifications and Requirements
Previous restaurant, retail, cashier or customer-service experience is an asset. Friendly, professional and respectful communication skills. Ability to learn and accurately use a POS system. Strong attention to order accuracy, cleanliness and customer needs. Ability to remain calm and organized during busy service periods. Reliable attendance, punctuality and weekend availability. Manitoba Food Handler Certificate or willingness to obtain it upon hire.
Working Conditions
This onsite position involves extended standing and walking, frequent reaching and bending, and lifting and carrying
supplies or packaged orders up to 30 pounds. The employee must be able to work safely around hot equipment, food
products, cleaning materials and commercial kitchen operations. A three-month probationary period applies.
Indigenous Preference
Shelly’s Indigenous Bistro is proud to be an Indigenous-owned and operated business. Preference may be given to
qualified First Nations, Metis and Inuit applicants in support of Indigenous employment, training and economic
participation.
How to Apply: Please apply through the Employment Hero job posting and include your current availability and relevant
experience.
