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Motor Coach Operator – Tisdale Bus Lines

at Fortress Coach Partners
Timmins, Ontario, Canada • Full-time

Role Type

On-site • Permanent • Full-time

Description

Tisdale Bus Lines is the premier choice for motor coach transportation in Northeastern Ontario. We have proven ourselves as a company that is not just a service provider – we are a solution provider.

The Motor Coach Operator will be responsible for transporting passengers safely and efficiently to their destinations while providing excellent customer service. The Motor Coach Operator must possess a valid Class B or C commercial driver’s license, with airbrake endorsement (Z), and comply with all applicable regulations and safety standards.

Responsibilities

• Safely operate and drive a motor coach to transport passengers on assigned routes and according to scheduled timeframes.

• Ensure the safety and comfort of passengers during trips by adhering to traffic rules, speed limits, and other road regulations.

• Provide excellent customer service to passengers, assisting with loading and unloading luggage, answering inquiries, and addressing any concerns or issues.

• Follow designated routes and make scheduled stops, ensuring timely arrivals and departures at designated locations.

• Perform pre- trip and post-trip inspections of the motor coach, including checking tires, brakes, lights, mirrors, and other essential components to ensure proper maintenance and safe operation.

• Maintain accurate records, such as mileage logs, fuel consumption, and daily trip reports.

• Adhere to all company policies and procedures, including maintaining a professional appearance and demeanor.

• Assist in maintaining a clean and orderly motor coach by conducting basic cleaning tasks and ensuring proper disposal of waste.

• Attend required trainings and meetings to stay updated on driving regulations, safety protocols, and any changes to routes or schedules.

• Handle any emergencies or incidents that may arise during trips, such as mechanical issues, accidents, or passenger disputes, and follow proper protocols for reporting and resolving such situations.

• Comply with all relevant federal, provincial, and local laws, regulations, and policies, including those related to passenger transportation, driver hours of service, and vehicle inspections.

Requirements

• Valid Class B or C commercial driver’s license with airbrake endorsement (Z).

• Minimum of 2 years of commercial driving experience, preferably in passenger transportation.

• Clean driving record without any major infractions or accidents.

• Excellent knowledge of roads, highways, and locations of interest within Ontario, Canada, and the United States.

• Strong customer service skills, with the ability to interact effectively and professionally with passengers of diverse backgrounds.

• Demonstrated ability to follow established schedules and adhere to strict timeframes.

• Strong atention to detail and ability to handle stressful situations calmly and professionally.

• Ability to work flexible hours, including weekends and holidays, as required.

• Physically fit and able to assist passengers with their luggage and other needs, must be able to liti up to 75 pounds.

• Safe driving behaviour with defensive driving techniques

• Knowledge of basic vehicle maintenance and ability to conduct routine inspections.